Hannah Godstates

GODSTATES EMIKEOBEHI HANNAH Virtual Executive Assistant | Admin Support | Customer Support | Project Management Email:-| Phone: - / - LinkedIn: linkedin.com/in/hannahgodstates Professional Summary I’m a highly organized and proactive professional with over six years of experience in administrative support, customer service, and lead generation. I’m great at managing schedules, coordinating appointments, and offering top-notch support, especially in remote work settings. I’m comfortable using tools like Microsoft Office (Word, Excel, PowerPoint), managing communication across channels like email, WhatsApp, and Zoom, and handling research and administrative tasks to keep everything running smoothly. With a customer-first mindset and a keen eye for detail, I’m dedicated to improving processes and supporting leadership. I’m excited to bring my skills to a Virtual Assistant role and help contribute to your team’s success. Key Skills ●​ Administrative Support & Coordination: Experienced in managing calendars, scheduling meetings, and handling daily administrative tasks. ●​ Customer Support & Relationship Management: Proven ability to maintain ●​ ●​ ●​ ●​ strong client relationships through effective communication and follow-ups. CRM & Data Management: Proficient in CRM tools (HubSpot, Salesforce) to manage leads, track progress, and ensure smooth communication. Virtual Appointment Setting: Skilled in scheduling appointments, conducting outreach, and ensuring smooth follow-ups for prospective clients. Remote Work Efficiency: Strong track record of meeting deadlines and achieving targets in remote work settings. Communication & Research: Excellent at managing emails, messages, and phone calls, as well as conducting market research to support outreach efforts.​ Work Experience LinkedIn Prospector,​ VIO LLC, Virginia, US (Remote), Feb 2025 – Apr 2025 ●​ Identified and engaged with high-level professionals on LinkedIn to build a pipeline of potential clients and candidates. ●​ Conducted thorough research to tailor outreach strategies and establish relationships with key decision-makers. ●​ ●​ Managed communications with prospects through LinkedIn messages, InMails, and follow-up emails to generate interest and maintain engagement. Ensured accurate record-keeping of candidate and client interactions in CRM systems to support recruitment and business development efforts. Business Development Specialist, Wedge Shelter (Remote), Jan 2021 – Present ●​ Conduct outbound calls to prospective clients, introducing services and generating detailed client profiles. ●​ Qualify leads by assessing client needs and suitability, ensuring alignment with company offerings. ●​ Maintain accurate records in the CRM system, track progress, and follow up with leads. ●​ Schedule and coordinate meetings between the technical team and prospects, optimizing Marketing Coordinator / Project Manager, Agencia Gutierrez & Socios, California, US (Remote) | May 2024-Nov 2024 ●​ Developed and implemented marketing plans for brand campaigns, ensuring alignment with company objectives and customer needs. ●​ Conducted competitor research and market analyses to identify trends and opportunities for brand growth. ●​ Created engaging marketing materials, including presentations, proposals, and reports. ●​ Promoted brand awareness by coordinating marketing efforts across various channels, including digital and traditional media. ●​ Managed stakeholder relationships and tracked marketing campaign results to adjust strategies for better performance. Outbound Sales Representative, Digital Marketing Solutions, Alberta, Canada (Remote), Feb. 2024 - August 2024 ●​ ●​ ●​ ●​ ●​ ●​ Generated leads, identified, and targeted potential clients through cold calling, emailing, and social media outreach. Prospects qualify leads based on their interest, needs, and potential for conversion into paying customers. Sent follow-up messages and InMails to potential clients, improving response rates. Managed multiple LinkedIn accounts for outreach, ensuring consistent and professional engagement. Nurtured and maintained relationships with prospects, providing ongoing support, and staying engaged with leads through regular follow-ups. Collaborated with marketing, customer support, and technical teams to ensure client needs are met and sales processes are streamlined. Virtual Assistant Appointment Setter, JThree Incorporation, Georgia (Remote), Sept 2023 – April 2024 ●​ Managed high volumes of outbound calls to schedule appointments with prospective clients. ●​ Collaborated with cross-functional teams to resolve inquiries and address escalations promptly. ●​ Scheduled appointments with potential clients through LinkedIn and email outreach. ●​ Maintained accurate lead data in CRM systems to ensure smooth follow-ups and conversions. ●​ Conducted detailed market research to refine targeting strategies for LinkedIn outreach. ●​ Analyzed client data to identify trends and improve appointment-setting strategies. Sales Manager Yongxing Steel Company, July 2019-March 2021 ●​ Led a team of 15 sales professionals to achieve sales targets across multiple regions. ●​ Analyzed market trends to identify growth opportunities, increasing the customer base by 50% within six months. ●​ Maintained detailed sales reports and ensured team adherence to performance metrics. Bilingual Sales Representative for Export Yongxing Steel Company, Sept 2018 – June 2019 ●​ Made outbound calls to clients, provided detailed product information, and identified solutions to meet client needs. ●​ Increased sales by 68% through consultative selling and identifying client budgets and decision-making processes. ●​ Ensured accurate order processing and provided consistent communication regarding updates and timelines. Education Bachelor's Degree in French University of Benin, Benin City, Nigeria Certifications ● HubSpot Inbound Marketing Certificate ● Technical Support Fundamentals (Coursera) ● Customer Service Fundamentals (LinkedIn) ● Social Media Marketing: Strategy and Optimization (LinkedIn)