Hanna is a Registered Nurse in the Philippines and decided to work in Business Process Outsourcing for 4 years as a technical support representative. She decided to work with a healthcare campaign where she became a senior customer services associate. She is knowledgeable in US healthcare systems where she processes orders for durable medical equipment, Do Insurance verification and prior authorization for both federal and commercial insurances. She is also knowledgeable in managing electronic health care records and do admin tasks like customer services, medical billing and coding, and google docs.