Haneen Alshdifat

HANEEN AL-SHDIFAT H: - | C: - |- Professional Summary A hard-working, Quick Learner, trustworthy and dependable business professional with the ability to work well both independently and in a team. Creative, team player, persistent and people-orientated with a proven track record in: Achieving business goals, Achieving extensive growth in certification awareness and endorsement of products in corporate and academic market within the MEMA region. Self-motivated and energetic with a passion for both professional and personal success. I have a solid background and experience in operations, P&L management, strategic planning. I’m Results-oriented person with strategic thinking and problem solving with a track record of increasing revenue, High Autonomy in Execution, strong strategic planning and program management skills including alignment of stakeholders and partners in a multicultural, multi country environment. Excellent communication and presentation skills underpinned by a highly professional approach. Area of Expertise   Education and learning strategy: Ensure that HP's software customers draw the maximum benefit from their software investment by running enablement and MOC programs tailored for customers. Business development, partner alliances; consulting, program management, new product introductions, go to market planning.  Sales: Meeting and exceeding quota targets, CRM, Sales force management, Pipeline management, and Sales promotions.  Implementation: was very successful implementer, in the field of EHR (Electronic Health Record) implementation, and was playing vital role in implementing the national electronic health project in Jordan ( Hakeem Program) Work Experience Regional Business Development Manager/SW Services (Middle East) 11/2015 - Current eSense Software - Amman  Managing Customer Education Programs across Middle East.  Managing Key Vendors Relationship ( HPE , Microsoft , and VMware )  Managing Partner relationships (the partners we outsource to deliver projects for e-sense).  Managing the whole Company internal training Program.  Leading Route to market strategy. Regional Business Development Manager /SW Services (Middle East, Africa, Turkey and Greece) 01/2014 – 10/2015 HPE - Amman  Leading SW Education business (Services and Software) end to end for MEMA Region.  Ensuring that HP's software customers draw the maximum benefit from their software investment by running enablement programs tailored for customers.  Leading Route to market strategy in educational sales, pipeline growth and forecasting accuracy.     Proactive working with the delivery team to improve delivery in the region- Promoting different delivery models to meet customer demands. Managing the direct Customer and partner Engagement. Actively Selling SW License Products ( ART ) in addition to selling SW Services Exceeding Quota Targets and being one of the Best sales leaders In EMEA Selling Education Software Licenses ( Adoption Readiness Tool) Inside Sales Consultant for SW Services / (Middle East, Africa, Turkey and Greece) HP - Amman 05/2012 to 01/2014  Fully Handling inside Education Sales for Software services across all Over MEMA Region with Assigned Territory Quota.  Sales Pipeline Management, Integrated Account Development (Hunting & Farming) ,Account Relationship Building, Leading promotion campaigns.  Account Planning, Margin Management, Attaining and exceeding Quarterly Targets and annual Quote.  Supervising activities of other junior ISR's. Inside Sales Representative for SW Services / Middle East 05/2011 to 05/2012 HP – Amman  Handling SW Services (Education) for ME commercial Accounts in ME Closing sales on assigned products and with assigned customers.  Participating in promotion campaigns by handling outbound and incoming calls.  Applying standard policy for following up on customer questions and orders.  Building and maintaining solid customer relations that protect or expand HP's Installed base.  Maintaining sales reports and data reporting for pipeline management.  Executing opportunity and lead management.  Meeting and Exceeding quarterly targets and annual quota.  Working in assigned territory/ account. VistA Clinical Application Specialist 01/2010 to 05/2011 EHS – Amman  A key implementer for the National Electronic Health Record Project in Jordan ( Hakeem ) Leading the solution configuration and customization Of CPRS, the core package of VistA solution, to meet the customer requirements, and building the production environment.  Electronic health record components design and configuration on a QA system.  Participating in collecting Functional and nonfunctional requirements from the stakeholders and map it to the appropriate functionalities in the solution.  Leading both the unit and the integrated testing, starting from writing the tests scripts and the acceptance criteria and ending with the execution of the testing and preparing the testing reports. Education Bachelor Degree: Computer Engineering - Jordan University of Science and Technology Languages Arabic- Native speaker. *English – Fluent (writing/reading/speaking). *Turkish-Fair (Speaking/reading). Other Info Date of Birth: 9th of March, 1986 Place of Birth: Turkey, Istanbul