Hakim

Hakim H. Hararwala Present address: Opp Carmel School, Kuwait. Email-/ Contact No.:- ~Network Administrator~ Network Engineer/System & Network Administrator /IT –Coordinator / Desktop & Backup Manager – An Overview Offering nearly 15 years of rich expertise in the areas of: System Administrator Installation & Configuration IT Infrastructure Management Large Network Design Security Implementation Technical Support Wireless Infrastructure Project Management Windows Networking Troubleshooting Team Management Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management. Configuring & implementing Fortinet NGFW as well granular user behavior analysis and productivity reporting with customization and role-based access through Force point. Skilled in System Administration on Windows Technology, Hardware & Networking, Exchange Server, Configuration and designing large customer networks including Router; Switches; Wireless Access Points etc. Gained proficiency in Windows, Multiple Server Software, Network Security and upgrades with best fault tolerance to avoid network and service downtimes. Possesses abilities in leading dedicated teams for running successful process operations and experience of developing procedures and service standards for business excellence; acting as an escalation gate to resolve critical issues of the team members. A team player with distinguished abilities in motivating team members to maintain deliverables as per SLAs. Team-based management style and excellent interpersonal & communication skills. PROFESSIONAL CERTIFICATIONS ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Cisco Certified Internetwork Expert (CCIE) – Written Cisco Certified Specialist – Security Core Cisco Certified Network Professional (CCNP) Certified Ethical Hacker Fortinet Network Security Expert (NSE4) Fortinet Network Security Expert (NSE 5) o Fortinet Forti Analyzer Specialist o Fortinet Forti manager Specialist Microsoft Certified System Administrator (MCSA) Diploma in Computer Hardware & Networking Microsoft Office Specialist (MOS) Master – MS Office 2016, 2013 IT EXPERTISE -1- Hardware ❖ IBM Compatible PC/AT, IBM system x3200, Compaq ML Series, HP DL380 G6 Server Series ❖ Cisco 3800, 2800, 1900, 1800,1700, Series Routers, Cisco 2960 24/48 port switches, SF300 24/48 port switches & cisco catalyst Series switches. Software ❖ MS Windows Server 2016, 2012 R2, 2003, Windows 10, 8, Windows 7 Business, Windows Vista Business, Windows 2000 pro and server family. ❖ Networking Concepts (Communication protocols, Routers) ❖ IBM Backup Solution Networking ❖ Designed and installed networks connecting multiple OS platforms and topologies in single infrastructure. ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ Reviewed technical designs to ensure fulfillment of project aims and user’s needs. Configure around 370 Access point in network to communicate in WAN as well LAN. Installed and aligned switches, routers and firewalls through all network layers. Accomplished and documented security related activities to maintain network security and data reliability. Designed network architecture including VLAN, LAN, WANS and remote networks. Provided real time support in diagnosing and resolving networking issues. Evaluated network and devices to detect security flaws and responded accordingly. Documented and completed various projects timely and effectively. Computer Skills ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ Fortigate Forcepoint WebFilter Client support On-going monitoring Capacity planning Cisco Router / Switch configuration End to end troubleshooting Consulting skills Cisco support Information technology User acceptance testing Network build out Process development Maintaining architecture Design documentation WAN monitoring Net flow analysis Vendor management Maintaining Wireless controller & Aps -2- CAREER SCAN September 2021 Till Present East o o o o o o o o o o o o o o o o o o o o Sr.Network Administrator American University of the Middle Ongoing identification of needs, design upgrades and implementation of new technology Hardware, software and networking protocols utilized in LAN, WAN and related data communication systems including fiber optics and peripheral equipment. LAN switch and router management via telnet and web interfaces. Responding to network emergencies and developing contingency plans to minimize downtime. Designing and planning the organization’s network architecture, ensuring scalability, reliability and security. Evaluating and recommending hardware and software solutions to meet the organization’s network requirements. Deploying and managing network protocols and technologies such as TCP/IP, VLANS, VPNs and routing protocols. Implementing and maintaining security measures to protect the organization’s network infrastructure from unauthorized access, attacks and vulnerabilities. Monitoring network traffic for security incidents and responding to security breaches. Creating and maintaining comprehensive network documentations, including diagrams, configurations and procedures. Keeping documentation up to date to facilitate troubleshooting and future expansion. Collaborating with other IT teams such as system administrators, security professionals and application developers to ensure seamless integration and operation of network services. Developing and enforcing network policies and procedures to ensure compliance with industry standards and regulatory requirements. Keeping abreast of industry trends and emerging technologies to make informed recommendations. Planning and executing network upgrades and expansions to accommodate the organization’s growth and technological advancements. Developing and implementing strategies for network disaster recovery. Interacting with vendors to procure network-related hardware, software and services. Evaluating vendor proposals and negotiating contracts. Continues learning and staying updated with industry trends. Respond to network emergencies and develop contingency plans Feb 2019 to Aug 2021 Network Administrator American University of the Middle East AUM Network Consist of Multiple Vendor Network and security devices in LAN and WAN network infrastructure. It has HO, DR with 9 Buildings in one Campus. o o o o o Implementing and maintaining organization’s technology infrastructure. Business rely on a central information processing system to support efficient data management and communications. Conducting the POCs and evaluating the products to match the organization requirements, documentation and easy to read Visio diagrams for environment turnover to end user. Implementing force point Web security for web filtering and granular user behavior analysis and productivity reporting. Customizable allowed/denied url filters for managing access to websites as well implementing Security policy control in force point. Responsible for creating and implementing Disaster and Recovery standards for Network infrastructure. Conduct throughput analysis problem solving and infrastructure planning. -3- o o o o o o o o o Responsible for configuring & maintaining more than 400 Access point & Ruckus Zone Director. Network devices security hardening – Disabling of unnecessary, Insecure protocols/services, Interfaces on all devices and routine devices OS/image updates to fix bugs. Capacity, planning, designing, procuring, implementing and managing of enterprise network security solutions. Responsible for managing and monitoring 2-layer firewall architecture consists of Forti GATE. Configuring and support of secure VPN Connectivity between remote sites and Head-office as well as Remote access/VPNs for laptop users. Support team’s day to day activities, conducting periodic project meetings, completion of the project in a timely manner and act as lead technical point of contact. Participate as part of a project team in designing, developing and implementing architectural and infrastructure technologies for the business. Day to Day Enterprise Network Performance and fault monitoring and resolving of any issues using IMC Tools. Provide user support on all networks and network security related issues and managerial reports on network security incidents. Managing Avaya Gateway & Extension for IPOFFICE – Avaya. Leading the team of Network Administrator. May 2014 to Dec 2018 Landmark Group Central Market Co. Network Engineer Key Deliverables: Managing all aspects of IT infrastructure within the department including large computer Networks, Wireless Infrastructure & IT Security and telecommunications and ensuring the quality standards. Involved Wireless controller & Access point in LAN as well windows 2012 server administrations with active directory & terminal server administration, training users and troubleshooting network problems as well configure the cisco Switches, routers & provided end to end connectivity. Significant Highlights: o o o o o o o o o o o o o o o o o o o o Identifying, diagnosing, and resolving network problems. Tactfully handling irate end users. Performing complex implementation and maintenance tasks on the LAN and WAN. Providing daily operational support and system administration for core network infrastructure. Designs and implements data integrity measures as well as daily system backups Supports and manages LANs, WANs, and Internet and Intranet systems. Writing up accurate technical documentation. Assisting with project scope development. Configuring LAN, WAN, Wireless and edge security equipment. Implementation of HSRP (using IP SLA) and GLBP Configuring VLANs, VTP, Ether Channel Configuring intervlan routing on Layer-3 switches Securing switch access Designing and implementing wireless architectures (Motorola/Zebra APs and Motorola 7000 series controllers) Configuring Voice VLANS and QoS VLANs Supporting windows desktop technologies. Working on large scale, publicly facing websites. Monitoring network performance. Involved in developing Networking standards, procedures and documentation. Configuring Cisco Routers, Switches, and Firewalls. -4- o o o Participating in 24x7 on-call rotations. Ensuring that service level agreements are met. Managing network infrastructure. May 2010 to 2014 Senior Systems & Network Administrator Landmark Central Market Company Key Deliverables: Managing all aspects of IT infrastructure within the department including large computer networks, IT Security and telecommunications and ensuring the quality standards. Involved in Windows 2008/2003/2000 server administration and troubleshooting network problems. Troubleshooting of workstations and printers as well as managing all the data and voice ports for the networks. Supervise purchase of computers systems and parts; providing contracts managements and maintaining Service Level Agreement (SLA). Carrying out installation of OS, MS Office, D2K & other software on PC’s, Installation and managing Software; giving virus definition and virus product updates on regular basis as well as generating virus infection reports. Significant Highlights: Instrumental in managing following: o Servers (HP DL series 370,380) & Cisco 3800,2800,1900,1800 & 1700 Series Routers. o Network Printers (HP printers-Laser, All in one,Deskjet & Epson,OKI) & D-link Print Servers. o Network Switches (Cisco 2900, Cisco 3750 & SF 300 switches) Migrated to Sophos for better protection from Viruses & Spyware in June 2008. Worked on Sophos virus protection (ePolicy and VirusScan Enterprise + AntiSpyWare Enterprise) Designed and installed networks connecting multiple OS platforms and topologies in single infrastructure. Dec 2002 to Apr 2010 IT-Coordinator Landmark Central Market Company, Kuwait Key Deliverables: Implemented the Fitness Care package – ‘Care’ as IT – Coordinator, coordinated with the Implementers and managed the time Schedules for testing the software. Involved in Windows 2003 Server administration, User Training, troubleshooting of workstations and printers, regular backups and recovery. Upgraded Server from Compaq ProLiant ML350 to Compaq ProLiant 530. Established Connectivity between the Fitness first and remote sister concern family. Completed the stretched cabling and networking of the fitness first and external branches. Maintained Inventory of computer systems & purchase of computers, Printers & all parts. Significant Highlights: Successfully implemented following: o Phone Guard system for controlling of incoming & outgoing calls with PABX system & interfacing of Fax maker with outlook to get all the Company Fax’s electronically in Outlook. o Virus Protection to all networks using centralized virus protection system from Sophos Virus protection. Conducted training sessions for software training for clients and other new entrants on Fitness Management Software and MS Office. -5- Designed Presentations for different seminars as well as Fitness care Meetings using Microsoft PowerPoint and other software like animation shop for Fitness Seminars, Marketing Departments and Training sessions. Instrumental in maintaining good relations with suppliers (Servers (Compaq, IBM), Desktop PC’s (Compaq), printers, consumables and accessories) thereby bargaining for the best prices; regularly visited supplier locations. Jan 2001 to Mar 2002 Jetking Education, India Network Administrator Key Deliverables: Administered the IT Department and implemented the proper backup of all servers and Individual systems. Educated employees on basics of computers. Supervised purchasing of all the systems, components, software/installation and maintenance. Managed inventory of all the systems and components/ accessories. Significant Highlights: o o o o Network Management of the Entire Center. Manage the Entire Network of 200 Computers. Install Manage and Maintain Network Servers (Windows 2003) Environment Manage Various Services on Windows 2003 Servers as per requirement o Manage the Internet Connectivity with Windows 2003 and Control Access by using IP Security. Complete Software and Hardware Installation and Maintenance as requested by the Faculties. o o B.SC ACADEMIC CREDENTIALS University of Gujarat, India 2002 PERSONAL DOSSIER Marital Status Passport Details Driving License D.O.B Languages Skills Reference Married No. T-, Issue Date- 10/12/2018, Exp Date- 09/12/2028-Kuwait Available 14 March 1982 English (r/w/s), Hindi (r/w/s), Gujarati (r/w/s), Arabic (r/w/s) Available on request -6-