Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management. Configuring & implementing Fortinet NGFW as well granular user behavior analysis and productivity reporting with customization and role-based access through Force point. Skilled in System Administration on Windows Technology, Hardware & Networking, Exchange Server, Configuration and designing large customer networks including Router; Switches; Wireless Access Points etc. Gained proficiency in Windows, Multiple Server Software, Network Security and upgrades with best fault tolerance to avoid network and service downtimes. Possesses abilities in leading dedicated teams for running successful process operations and experience of developing procedures and service standards for business excellence; acting as an escalation gate to resolve critical issues of the team members. A team player with distinguished abilities in motivating team members to maintain deliverables as per SLAs. Team-based management style and excellent interpersonal & communication skills.