Hakeem Omotayo Olatunji

Hakeem Omotayo Olatunji

$15/hr
Technical Support Engineer || M365 Administration
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
35 years old
Location:
Aboru, Lagos, Nigeria
Experience:
7 years
Hakeem Omotayo Olatunji Lagos, Nigeria -- linkedin.com/in/hkmolatunji Summary Skilled Cloud Computing Engineer, has exceptional development ability and extensive knowledge of Cloud Computing Technology, has excellent analytical and problem-solving skills and a strong ability to work with minimal supervision I am a well-organized, detail-oriented person, trustworthy, and very professional when working. I have vast experience in customer support. I love making customer experiences more positive and create a better brand reputation for the organization I work with. Experience Cloud Computing & DevOps Neipas Elibom Technologies Apr 2021 - Present (5 months +) - Manage access with Microsoft cloud environment using conditional access and baseline policies with Azure Active Directory. - Perform scripting administration tasks and reporting using PowerShell. - Collaborate with Developers and IT Professionals worldwide that work with Microsoft PaaS, Saas Developer technologies. With an area of focus on API Management, ARM, Policy, App Services, Cloud Service, and Azure Batch. - Design and implement Microsoft 365 services for an enterprise solution. - Worked as Functional Consultant for requirements gathering and validation by interacting with the business users of various applications. - Designed and configured Azure Virtual Networks (VNets), subnets, Azure network settings, DHCP address blocks, DNS settings, security policies, and routing. - Deployed Azure IaaS virtual machines (VMs) and Cloud services (PaaS role instances) into secure VNets and subnets. - Designed VNets and subscriptions to confirm Azure Network Limits. - Implementing and Managing Docker and Kubernetes infrastructure and working on Worked in DevOps group running Jenkins in a Docker container Linux System Administrator xFusionCorp Feb 2021 - Present (7 months +) xFusionCorp is a virtual company created by Kodekloud.com. The aim of Kodekloud in creating the virtual company is to simulate real-world experiences for DevOps students in other for them to hone their DevOps knowledge. Various Sys. Admin tasks are given timely. Hakeem Omotayo Olatunji - page 1 Essentially working on Linux OS flavours, servers, and cloud. Subject Matter Expert (M365 App deployment and setup/Identity/Security) Tek Experts Jun 2020 - Apr 2021 (11 months) - I support Microsoft 365 App Deployment Escalation as a Subject Matter Expert. - I provide Process and Technical reviews and assist Engineers supporting both Enterprise and small Businesses (Concierge) on a day to day basis. - I provide Mentorship for new and existing frontline Engineers to ensure knowledge transfer which is essential to human development. - I provide Planning and delivery of Technical Training for new hires on Microsoft 365 App Deployment support procedures and processes. - I also Upskill existing Engineers to get acquainted to process change. Technical Lead - Microsoft 365 Identity, Billing & Subscription Tek Experts Sep 2019 - Jun 2020 (10 months) Handling complex licensing issues and requests Provide licensing support to customers Provide refunds to aggrieved customers after thorough research to ensure customers are entitled. Provide empathy-based communication with the customer to resolve complex billing requests Technical Support Engineer Tek Experts May 2019 - Sep 2019 (5 months) - Technical support for Office 365 with basic installation, setup, and general technical usage. - Exchange Online: Office 365 mailbox migration, Recipient configuration (mailbox permissions, configuring mail forwarding, configuring shared mailbox) Auto discover configuration - SharePoint Online: Permissions and user groups, Configuration of external users - Skype for Business Online / Teams: Installation and creating contacts - Microsoft Office 365 ProPlus: Installation and setup assistance, Configuration, Service configuration failure & provisioning issues - Domain setup and re-delegation, Service configuration issues, Single sign-on (SSO), Active Directory synchronization System and Data Management Administrator SAAG CHEMICAL NIGERIA LTD Jun 2014 - May 2019 (5 years) • Championed the need for the creation of a dedicated IT support department for the organization. • Design and implementation of network models for voice and data in the organization. • Deploying and updating software as well as managing server and their operating system. • Managing cloud and physical network storage. Hakeem Omotayo Olatunji - page 2 • Installation and integration of new server hardware such as server, router, switch, printers, and telephone. • Supporting, configuration and maintenance of network and window server. • Diagnosing and troubleshooting server and computer network issues. • Set up a domain controller, create users account and group on the domain. • Monitoring network performance; availability, utilization, and latency. • Ensure network security and connectivity. • Solving network issues remotely. • Perform data backups and run updates on the computers. Education Ladoke Akintola University of Technology Bachelor's degree 2007 - 2012 Licenses & Certifications Aviatrix Certified Engineer - Multi-Cloud Network Associate - Aviatrix Issued Sep 2020 - Expires Sep 2023 Microsoft Certified: Azure Fundamentals - Microsoft Microsoft 365 Certified: Teams Administrator Associate - Microsoft Issued Dec 2020 - Expires Dec 2022 Microsoft Certified Trainer- - Microsoft Issued Dec 2020 - Expires Dec 2021 Skills Microsoft Azure • Docker Products • Kubernetes • Teamwork • SharePoint • Microsoft Exchange • Microsoft Teams • Git • Jenkins • Interpersonal Skills Hakeem Omotayo Olatunji - page 3
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.