I am an experienced and certified freelancer. I enjoy speaking with people from all around the world, getting to resolve technical issues while we share ideas and views on the call.
I have moved from being a Support ambassador to a Technical Point of Contact in my team within 6 months, where i became responsible for handling escalation case brought forward by Tier 1 Technical Support Engineers.
I am highly experienced professional who specializes in the following:
• Office 365 Ambassador (Business Support)
• Great Technical and Customer Service Support (Call, Email and Chat)
• Cloud Technology
• Server Management (Active Directory, Exchange Server, and Windows Server 2012 R2)
• Domain Management (DNS Management, Transfer and domain host)
• Email Migration (IMAP, Exchange and Office 365)
I am available to discuss more about any position available and of your choosing.
I look forward to working with you.