Hajar Dhulqarnain

HAJAR DHULQARNAIN VIRTUAL ASSISTANT PROFESSIONAL SUMMARY Resourceful and detail-oriented Virtual Assistant with a proven track record of delivering high-level administrative and executive support in remote and fast-paced environments. Skilled in calendar and inbox management, travel coordination, document preparation, and digital file organization, with a strong focus on efficiency, clarity, and professionalism. Adept at quickly learning new technologies, streamlining workflows, and communicating clearly with diverse stakeholders. Known for proactive problem-solving, deadline discipline, and a calm, reliable presence in dynamic work settings. WORK EXPERIENCE ⧫ CASA DI XAVIER ​ Virtual Assistant ​ ​ ​ ​ ​ FEB 2022 - FEB 2025 ●​ Managed and prioritized inboxes receiving 100+ daily emails across multiple accounts (Gmail and Outlook), reducing response backlog by 50% while maintaining professional tone and legal confidentiality. ●​ Coordinated cross-functional project updates via Loom and Slack, enabling async communication across teams in 3+ time zones and eliminating the need for redundant meetings. ●​ Managed and tracked daily and long-term tasks across multiple clients using Asana, ClickUp, and Trello, reducing overdue assignments by 70% through improved workflow visibility and deadline accountability. ⧫ EMIS SCHOOL​​ ​ ​ ​ Administrative Executive Assistant​ ​ JULY 2018 - DEC 2020 ●​ Drafted and circulated meeting agendas, action points, and follow-up briefs using Google Docs and Microsoft Word, supporting faster decision-making and improved accountability in director-level meetings. ●​ Managed parent appointment bookings and sensitive meetings (e.g. behavioral reviews, admissions decisions) with discretion, using Acuity Scheduling and confidential Google Drive folders for documentation. ●​ Scheduled and coordinated weekly leadership meetings, parent conferences, and board sessions with school directors, department heads, and external stakeholders using Google Calendar, Zoom, and Calendly, ensuring zero scheduling conflicts across academic terms. SKILLS ●​ Executive & Administrative Support Experienced in providing high-level support to executives, including calendar coordination, travel planning, expense reporting, and document preparation. ●​ Communication Strong written and verbal communication skills; capable of managing inboxes, drafting correspondence, and handling client-facing interactions with professionalism and discretion. ●​ Time Management & Task Prioritization Efficient at juggling multiple tasks, meeting tight deadlines, and using tools like Trello and Notion to keep projects on track and deliverables organized. ●​ Tech Proficiency Proficient in Google Workspace, Microsoft Office, Trello, Notion, Slack, Zoom, Calendly, Canva, Dropbox, ClickUp, and other remote collaboration tools. ●​ Problem Solving Adept at anticipating executive needs, resolving scheduling or workflow issues quickly, and conducting research to support informed decision-making. EDUCATION & CERTIFICATIONS LEAD CITY UNIVERSITY IBADAN, OYO, NIGERIA ​​ ​ ​ ​ ​ ​ ​ SEP 2021 ​ ​ ​ APR 2025 BACHELOR OF LAWS ( Second Class Upper Division) EXTRAORDINARY MILLIONNAIRES SQUAD ​