Hadi Saffour

With over 15 years of experience in the shipping and logistics sector, I specialize in global account management and business development. I have managed multi-million-dollar accounts at leading ocean carriers such as Hapag-Lloyd and Maersk, driving double-digit revenue growth through strategic partnerships, contract negotiations, and digital transformation initiatives. My experience spans North America, Europe, and Asia, giving me a nuanced understanding of international trade and supply chain dynamics.

In my current role as Senior Manager – Global Accounts at Hapag-Lloyd, I lead a team dedicated to delivering tailored solutions for global customers, leveraging analytics and CRM tools to identify upselling and cross-selling opportunities. Previously, as Global Accounts Manager at Maersk, I developed and executed sales strategies that increased new-client acquisition by 15% and improved customer satisfaction through digital platforms.

I am fluent in English, French, and Arabic, and thrive in multicultural, remote environments. Beyond logistics, I am passionate about helping businesses embrace digital tools, streamline operations, and expand into new markets. I look forward to collaborating with companies that seek a results-driven partner to grow revenue, enhance customer experience, and navigate the complexities of global trade.