Gylyn M Rivera

Objective Experience customer service specialist seeking a role in a dynamic work environment. Five years of experience working in customer service. Motivated, communicative, and result driven with excellent problem-solving and organizational skills. Ready to improve customer satisfaction and increase retention level at teleperformance. Work Experience Concentrix/Convergys Quezon city Philippines 03/2017 - 12/2018 Agent level 111 Gylyn Mendoza Rivera--25 Cadena de amor street balangkas Valenzuela city Customer service with sales and billing VXI Quezon city Philippines Customer service Customer service with sales Ibex Solutions - Pasig City Philippines Customer service with sales,billing and Tech support Transcom Worldwide Philippines Collections - Tech support Birthday: 11/12/1981 handled collection billing and Tech Website: https://www.facebook.com/gylyn.mendoz a Education Marital Status: married Associate graduate Call center management Bulacan Polytechnic College Custom 1: Skype Gylyn Mendoza Reference Custom 2: Viber- Bobbie Ann Cabreta Supervisor · Transcom Worldwide Philippines Tel:- Skill Ability to use positive language Adaptability Languages 01/2015 - 06/2016 Agent level 111 Nationality: Filipino Religion: Methodist 06/2016 - 12/2016 Abegail Gonzalez Supervisor · Concentrix Tel: - 01/2012 - 01/2015 06/2010 - 04/2012