Guillerma Bautista

CURRICULUM VITAÈ GUILLERMA RELEVO BAUTISTA Address: 113 Putol Tuy Batangas Cellular Phone Number: - E-mail Address:-Skype: live:.cid.7c2d6ecfbb036918 WORK BACKGROUND FIRSTSOURCE SOLUTIONS LIMITED Sr. Recruitment Executive | 2012 – Jan. 2021  Sourcing for agents/ non-agent roles o Employee Referrals o Applicant Referrals o Jobstreet o Linkedin o Indeed o Facebook o Agencies/Headhunters o Jobfairs  US Recruiting  Initial screening of the candidates  Behavioral interviews for agent/non-agent roles  Test administration  Job offers and contract preparation discussion  Onboarding of the trainees / New Employee Orientation  Support the hiring needs of Manila and Cebu site - 1000 employees  Background Check Verification  201 filing  Daily Reports/ Trackers/ Database maintenance of candidates & employees Process Trainer | 2010 - 2012 | US Telco  Develop and deliver process training programs  Identifies and conduct Training Needs Assessments on a regular basis  Provides updates and refresher courses for client requirements  Provides one-on-one coaching with the agents  Prepares and circulates reports on gaps identified on monitored orders  Compliance with Training's standard operating procedures and SLA  Verifies, performs and tracks orders on a daily basis 1  Provides updates to the customers on a daily basis Ensures SLA's are met TSR | 2007 - 2010 | US Telco    Verifies, performs and tracks orders on a daily basis Provides updates to the customers on a daily basis Ensures SLA's are met HOMEBASED – JOBS    Construction Company – MA, USA o Recruiting Specialist – Feb. 2021 - present V1 Marketing LLC o Real Estate Virtual Assistant/ Cold Caller/ Appointment Setter (Part-time) - 9/2020 – present Calltend o Cold Caller/appointment Setter – 10/2019 – 12/2019 EDUCATION HISTORY Adamson University Bachelor of Science in Computer Engineering- - Graduate 2