Grasser Cajoles

A skilled customer service representative because of my 12 years of experience in the BPO industry. I have been a customer service representative for Hewlett Packard (Inbound calls) I take 50 – 80 calls a day to make sure all customers are satisfied with the services we are offering. Then, I was a supervisor at my previous company. My previous company was a publishing company and I am assigned to the marketing department. My role as a supervisor was to oversee the team, delegate tasks accordingly, and make sure their productivity reaches the weekly quota. I also assure you that our authors are satisfied with the marketing services that we are offering. We fulfill marketing services and that includes marketing the books on social media platforms (Google, Facebook, Instagram, Amazon, and Youtube).

I have also worked in a home-based company as a Senior Account Manager / Team Lead wherein we manage and monitor 1000+ Google Ad campaigns to ensure the campaigns are running smoothly. With that, I also oversee the tasks of the team.