Grace T. Pedro

Customer Service Specialist with 7+ years’ progressive experience in providing exceptional service to customers by accurately handling customer accounts using Communication and Sales Force System. Committed to remain constantly aware of customer needs to ensure a safe and secure programs and events environment. Excellent communication, problem solving and time management skills along with exceptional contracts and documents handling experience. Highly professional in handling teams and staff’s escalations for organizations.

Dedicated, resourceful and goal-driven professional educator for 8 years with a solid commitment to the social and academic growth and development of every child. An accommodating and versatile individual with the talent to develop inspiring hands-on lessons that will capture a child's imagination and breed success.