Grace Pasilan

I worked as a Purchasing Staff, where I was recognized for my organizational skills. I handled purchasing transactions and manually maintained inventories of materials, equipment, supplies, and products.

I also served as a Customer Service Associate, where I excelled at resolving customer inquiries promptly. I provided general information about products and services, assisted customers, and maintained positive and timely communication.

Also worked as an Administrative Assistant. My responsibilities included ensuring efficient communication among the staff, managing my client's calendar, and preparing documents for meetings.

In addition to these roles, I have extensive experience as an all-around Shopify Manager VA. I am well-versed in Shopify, eBay, Etsy, and other eCommerce platforms. My tasks have included Email Support, Product Research, Product Listing, Order Fulfillment, Supplier Communication, and scheduling FB and Pinterest Ads. I also handled Paypal, Airwallex, Shopify, Stripe and Klarna disputes, as well as managing returns and refunds.

In summary, my skills and expertise encompass eCommerce VA, Customer Service Support, Administration, Purchasing, Inventory Management, and Social Media Management.

I do believe I'm the ideal candidate for this position due to my diverse skill set and extensive experience that align perfectly with the requirements of the role. My Purchasing and Inventory Expertise, Customer Service Excellence, Administrative Proficiency, eCommerce and Shopify VA Skills, Dispute Resolution and Returns Management.