Grace Okwun Okonkwo

I am a results‑driven Short‑Term Rentals Virtual Assistant with specialized training as an Airbnb Co‑Host and Listing Optimization VA, backed by 4+ years of customer service and administrative experience. Demonstrated ability to manage end‑to‑end Airbnb operations including listing setup, pricing and calendar coordination, guest communication, and review management, property optimization. Consistently maintained 95–100% response rates, responded to guest inquiries within minutes, reduced booking errors and double bookings, and supported improved occupancy and guest satisfaction scores. Experienced in managing high‑volume inboxes, coordinating housekeeping and maintenance schedules.Brings strong attention to detail, operational efficiency, and a guest‑centric approach to help hosts and property managers increase visibility, streamline workflows, and drive measurable STR performance results.