Grace Ogbonna

GRACE OGBONNA Lagos, Nigeria | - | --| LinkedIn | Portfolio EXECUTIVE ASSISTANT SUMMARY Detail-oriented and highly organized executive virtual assistant with over 3 years of experience providing high-level administrative and operational support to executives and teams. Adept at streamlining workflows, managing executive calendars, handling high-volume email correspondence, and improving efficiency by 25%. Proven ability to coordinate projects, manage stakeholders, and enhance business productivity with a proactive and results-driven approach. Passionate about optimizing processes, fostering strong client relationships, and leveraging technology for business growth. CORE SKILLS & COMPETENCIES ●​ ​ Executive & Administrative Support ●​ Calendar & Email Management ●​ Project & Task Coordination (Trello, Asana, ClickUp) ●​ Data Entry ●​ Appointment Setter ●​ Strategic Planning EDUCATION Cg University of Uyo—Akwa ibom State​ BSc in Economics ●​ ​ Organization Skills ●​ Communication Skill ●​ Attention to Detail ●​ Adaptability ●​ TeamWork ●​ Confidentiality ●​ Discretion ●​ Multitasking Sept 2016 – Nov 2021 WORK EXPERIENCE Executive Assistant​ Feb 2023 – Present Applied Cloud | Birmingham, UK​ ●​ Managed executive calendars, scheduling 30+ meetings monthly, ensuring seamless time management and priority alignment. ●​ Handled high-volume email correspondence with a 95% response rate, keeping executives informed and organized. ●​ Assisted in project coordination, tracking progress, preparing reports, and streamlining workflows, leading to a 20% increase in efficiency. ●​ Strengthened client relationships through proactive communication, boosting client satisfaction scores by 20%. Virtual Assistant​ Nov 2024 – Feb 2025 Upwork | United States, California​ ●​ ●​ ●​ ●​ Provided high-level administrative support to clients, managing calendars, email correspondence, and task prioritization. Assisted in data entry, research, and document preparation, ensuring efficiency and accuracy in client operations. Managed customer inquiries and scheduling, achieving a 95% client satisfaction rate. Utilized project management tools to track progress and meet deadlines effectively. Administrative Support Specialist​ Sept 2023 – Jan. 2024 Swipht Logistics | Lagos, Nigeria ●​ ●​ ●​ ●​ Coordinated and scheduled team meetings and corporate events with a 95% accuracy rate. Prepared reports, presentations, and proposals with 100% accuracy, improving decision-making efficiency. Managed logistics databases with a 98% accuracy rate, ensuring seamless operations and up-to-date records. Assisted in streamlining administrative processes, enhancing operational efficiency by 15%. Administrative & Client Support​ July 2024 – Dec 2024 Vsavvy Academy | Remote ●​ ●​ ●​ ●​ Coordinated and scheduled team meetings and corporate events with a 95% accuracy rate. Prepared reports, presentations, and proposals with 100% accuracy, improving decision-making efficiency. Managed logistics databases with a 98% accuracy rate, ensuring seamless operations and up-to-date records. Assisted in streamlining administrative processes, enhancing operational efficiency by 15% VOLUNTEER ACTIVITIES Coach CollabCore Academy​ Jan 2025- Present ●​ Mentored and trained aspiring virtual assistants, providing hands-on coaching and insights into industry best practices. ●​ Developed and delivered training materials, enhancing learning efficiency by 30%. ●​ Assisted students in building professional portfolios, improving job placement success rates. Community Manager Uduak's 14-Day LinkedIn Visibility Challenge ​ Feb 2025- Present ●​ Managed a community of 50+ professionals, fostering engagement and networking opportunities. ●​ Guided LinkedIn optimization, helping participants improve their online presence. ●​ Facilitated discussions and ensured a smooth challenge experience, leading to a 15% increase in participant engagement. CERTIFICATIONS ●​ ●​ ●​ ●​ Virtual Assistant Program—ALX Virtual Assistant Training—Vsavvy Academy Google Workspace Productivity—Alison Administrative Professional Foundation—LinkedIn Learning​