Grace Nnamani

Grace Nnamani 📍 Location: Remote 📧 Email:-📞 - 💼 Phone: LinkedIn: https://www.linkedin.com/in/grace-nnamani- Virtual Assistant Portfolio April, 2025 ✅ About Me I’m a detail-oriented, tech-savvy Virtual Assistant with a strong background in administrative support, client communication, and online business operations. With over 4 years of experience supporting coaches, entrepreneurs, and service providers, I help busy professionals stay organized, increase productivity, and grow their businesses. 🛠️ Skills & Tools Administrative & Communication ●​ Calendar & Email Management ●​ Appointment Setting & Follow-ups ●​ Customer Support (Live Chat, Email, Social Media DM) ●​ File Management & Organization Tech & Tools ●​ CRM: Dubsado, HubSpot, GoHighLevel ●​ Project Management: Trello, Asana, ClickUp ●​ Communication: Slack, Zoom, Google Meet ●​ Email Marketing: ConvertKit, Mailchimp 2 ●​ Document Handling: Google Workspace, Microsoft Office ●​ Social Media: Instagram Scheduling, Canva Designs 💼 Services Offered ●​ Inbox & Calendar Management ●​ Lead Follow-up and Appointment Scheduling ●​ Client Onboarding & CRM Setup ●​ Document Creation (Contracts, SOPs, Reports) ●​ Social Media Support (Scheduling, Engagement, Hashtag Research) ●​ Data Entry and Research ●​ Workflow Automation (e.g. Dubsado, Zapier) 📊 Experience Freelance Virtual Assistant / Remote Jan 2020 - Feb 2023 1.​ Supported coaches and course creators with admin, client onboarding, and email communication. 2.​ Managed over 50+ calendar booking requests and increased call confirmations by 40% through follow-ups. 3.​ Created templates and automated workflows in Dubsado and ConvertKit. Administrative Assistant (Remote) | Twin Spark Limited Mar 2023 - April 2025 1.​ Assisted a team of 5+ with daily operations, document handling, and customer support. 2.​ Responded to inquiries within 24 hours, maintaining a high client satisfaction rate. 3.​ Organized meetings, took notes, and followed up with action items. 🧾 Client Testimonials 3 “Grace is efficient, trustworthy, and super easy to work with. She took a huge weight off my shoulders and kept everything organized.” — Sarah T., Online Business Coach “I highly recommend Grace! She’s proactive, professional, and helped improve our customer response time significantly.” — Jason M., CEO, Digital Agency 📚 Certifications & Training ●​ Virtual Assistant, ALX, Mar 2022 ●​ Soft Skills Certificate, Jobberman, April 2025 ●​ Dubsado Pro Training – 2023 ●​ ConvertKit Email Marketing – 2023 ●​ Google Workspace Productivity Skills —2008 📞 Let’s Work Together! I’m currently available for part-time or full-time remote virtual assistant roles. Let’s chat about how I can support your business. 📧 Email me at :- My Work Sample : Calendly 4 Zapier Trello 5