Grace Nnamani

I am a highly motivated and results-driven customer support, sales, telemarketing and lead generation specialist with four years of experience driving business growth through exceptional customer service, strategic sales and targeted lead generation.

I have good communication, problem-solving and relationship-building skills with a proven track record of delivering 95% first-call resolution rates in customer support. I consistently exceeded sales targets by 20-30% through effective needs assessment and solution presentations. I am also proficient in CRM software (Salesforce, Zendesk) and sales tools (Hubspot, Zoho).

My experience in software and technology, financial services, healthcare and E-commerce was truly great. I have a good personal quality in paying attention to detail and also adaptable and resilient in fast-paced environments.

I am available for consulting services to optimize customer support and sales operations.