Grace Mwase

 GRACE MWASE Curriculum Vitae Personal Details Qualifications Work Experience References PERSONAL DETAILS NameGRACE SurnameMWASE CONTACT079 -- DRIVER’S LICENSECODE 08 LANGUAGE PROFICIENCY SetswanaEnglishAfrikaansIsiZuluIsiXhosaSesothoSepediXitsonga SpeakGoodGoodGood GoodGoodGoodGoodGood ReadGoodGoodGoodGoodGoodGoodGoodFair WriteGoodGoodGoodFairFairFairFairFair TIMEOUTExercise, Meditation, Reading, Writing, Movies, Live entertainment, Music, Community work STRENGTHS Communication:Effective: Includes building and maintaining communicative relations with and amongst people of diverse genres. Leadership:By example, with recognition of strengths, potential, challenges and application of appropriate interventions. Commitment:High regard and respect for trust by taking initiatives to add value. ____________________________________________________________________________ EDUCATION 12/1984Matric Lerothodi High School Biology, Mathematics, English, Setswana, Afrikaans, Physical Science, -------------------------------------------------------------------------------------------------------------------------------------------------------------------- 12/1987University Diploma in Education (secondary) University of North West -------------------------------------------------------------------------------------------------------------------------------------------------------------------- 1994Certificate of Proficiency 1995Intermediate Certificate in Insurance Studies Insurance Institute of South Africa --------------------------------------------------------------------------------------------------------------------------------------------------------------------12/1999Business Management Diploma Subjects: Labour Relations, Management resources and skills, Mercantile Law, Basic Economics, Marketing Management, Personnel Management. Institute of Business Management Training -------------------------------------------------------------------------------------------------------------------------------------------------------------------- 2005Skills Development Facilitator 2010Training and Facilitation Skills EDUTEL – Roodepoort -------------------------------------------------------------------------------------------------------------------------------------------------------------------- 2014Assessor’s Certificate of Competence ETDP SETA -------------------------------------------------------------------------------------------------------------------------------------------------------------------- 2014Certified Life Coach Certified NLP Practitioner Action Factory Life Coaching Academy -------------------------------------------------------------------------------------------------------------------------------------------------------------------- Skills certificates 2003Personal and Professional Leadership 2010Management Effectiveness Tupperware brands EMPLOYMENT 10/2016 – Current Part time assignments Freelance Facilitator Training Facilitation and co-ordination Academic Tutoring Translations- English to Indigenous South African languages; Transcribing, Business Presentations -------------------------------------------------------------------------------------------------------------------------------------------------------------------- 08/2011 – 06/2016Company Eureka DIY (BrainBoosters learning programs) Training Facilitator Training of:School teachers, Parents, BrainBoosters staff, Interns and independent business entrepreneurs on learning programmers, methodologies and implementation. Coaching, evaluation and accreditation of Training Facilitators into certified BrainBoosters users and ambassadors. Contribution to programmer strategies, plans, product development and events Facilitation in research projects, Recruitment of facilitators/ trainers and programmer implementation -------------------------------------------------------------------------------------------------------------------------------------------------------------------- 10/2007 – 04/2011CompanySWISSGARDE 2. Regional Sales Manager (SADEC Region) Performance audit of my region, development of action plans for sales, recruitment and promotion strategies for outlets and leaders in the region. Opportunity meetings, Training, Coaching, Recognition, Road shows, Conferences, Incentive Launches and National Award functions Coordination of supply chain and procurement management issues Management of budgets for projects in the region. Extensive travelling 1. Training Coordinator Development of training material and training of: Shop and customer service staff, distributors and clients. Management and control of Training budget and interventions Reports and feedback to management team. Extensive Travelling and liaisons -------------------------------------------------------------------------------------------------------------------------------------------------------------------- 11/2005 – 02/2007CompanyNATURE’S HEALTH PRODUCTS Training and Development Manager Training needs analyses and development of relevant training material for Shop, Warehouse and Call center staff On-going assessments, coaching and recommendations for staff recruitment and reshuffles Facilitation in recruitment, training, induction and coaching of branch managers Product and business opportunity presentations for distributors Regular reports, feedback and contributions to management team. Extensive travelling. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- 07/2002 – 08/2005CompanyMINE PENSION FUND MANAGEMENT SERVICES Funds Administrator Funds administration, Training of new staff members on the Retirement Funds administration Information sessions to members, beneficiaries and trustees on fund rules, regulations and admin practices. Investigations on legitimate beneficiaries of fund members Translations - verbal and written to and from members and beneficiaries, between English and indigenous languages. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- 12/1998 – 04/2002CompaniesTennant, Metropolitan, Capital Alliance, Commercial UnionFreelance Short Term Contracts Customer Services Consultant Administration on retirement funds - New Entries, Claims, Status changes, Revisions, Fund Audits Development of training material on the Retirement Funds administration functions -Training of new staff members. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- 08/1989 – 08/1998CompanySOUTHERN LIFE ASSOCIATION 2. Change and Transformation consultant Recruitment and training of working teams for researches using work-flow mappings and data collection Identification of opportunities for transformation, Presentation of recommendations to management teams Consultations with employees and worker representative bodies Facilitation of pilot and implementation process. Extensive travelling. 1. Accounts Executive Training of new staff members on fund administration and client liaisons. Planning and conducting of fund trustees’ feedback and training meetings Facilitating in Trustee elections, communications with workers and trade union shop stewards Fund Audits to ensure up to date records, legitimate transactions and balanced administration -------------------------------------------------------------------------------------------------------------------------------------------------------------------- 01/1989 – 07/1989CompanyDELTA BROKERS Sales Consultant Presentations to organized employee groups of 10 to 50 to sell education insurance policies, Sales and after-sale customer Service. -------------------------------------------------------------------------------------------------------------------------------------------------------------------- 01/1988 – 12/1988CompanyMMANAPE HIGH SCHOOL School Teacher Overall teaching duties for high school pupils in std 8 to 10 (Grade 10 – 12); Tests and assessment processes, one on one pupil counseling, Feedback and interactions with school committee and parents Presentations to organizations to secure sponsorship for school library material Starting, populating, running and managing the school library REFERENCES Contact PersonContact NumberCompany Mrs. Lynda Smith-BrainBoosters @ Eureka DIY Mrs. Julia Schweitzer-Swissgarde Mr. Lenka Moloi076 -Nature’s Health Products Mrs. Lisa Hubner-MPF Management Services Ms. Elizabeth Randles-Tennant Benefit Consultants Mrs. Sandra Willemse-Metropolitan Life Mrs. Dorothy Hlongwa-Southern Life Mr. Eugene Dlamini-Delta Brokers Mrs. M MashishiTlhabaneMmanape High School