Grace A. Clement

Grace A. Clement

$5/hr
E-commerce Customer Support Specialist | Email + Chat Support for Online Stores
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
2 years
About

Hi, I’m Grace

I specialize in e-commerce customer support, helping online stores respond to customers quickly, professionally, and with empathy.

I can help with:

• Email & live chat support

• Order tracking, shipping issues & refunds

• Handling customer inquiries with a calm, friendly tone

• Keeping support inboxes organized and up to date

I’m reliable, easy to work with, and committed to giving your customers a great experience that reflects well on your brand.

Skills
  • Customer Service
  • Time Management
  • Problem Solving
  • Order Tracking
  • Attention To Details
  • Customer Communication
  • Issue Resolution
  • E-commerce Customer Support
  • Email & Live Chat Support
  • Refunds & Returns
Languages
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