Goodness Ugochi Abel

Goodness Abel Executive Virtual Assistant | Administrative Specialist WORK EXPERIENCE Digital Solutions Hub 2023 – Present Administrative & Virtual Intern Owerri, Imo State, Nigeria • Digital Solutions Hub is a provider of digital administrative, marketing, and business solutions for clients in Nigeria and beyond. • Manage high-volume email correspondence, ensuring professional responses within 24 hours. • Coordinate complex calendars across multiple time zones, reducing scheduling conflicts. • Prepare weekly reports and presentation materials for departmental briefings. • Maintain cloud-based filing systems, improving document retrieval speed by 20%. • Conduct market research and donor prospecting, summarizing findings into executive briefs. Department of History & International Studies 2022 – 2023 Student Assistant Owerri, Imo State, Nigeria • A university department focused on training students in History and International Studies, actively supporting academic and administrative growth. • Provided frontline support for student inquiries and faculty appointment requests. • Coordinated logistics for departmental seminars, including room bookings and technical setup. • Developed and maintained a digital database of student records for faculty access. • Assisted in proofreading and formatting academic papers for publication. EDUCATION University of Imo State, Nigeria Bachelor of Arts in Education, History 2023 Owerri, Imo State, Nigeria PROJECTS & FREELANCE WORK Digital Organization ▪ Migrated a local business's physical records to a secure digital database, ensuring all files were searchable and backed up. Social Media Management ▪ Managed the online presence for a university group, creating content calendars and increasing engagement rates. Newsletter Curation ▪ Launched a monthly email newsletter for a student organization, handling research, design, and distribution to over 500 subscribers. PROFESSIONAL TRAINING & CERTIFICATIONS • Virtual Assistant Foundations of Virtual Assistance - Professional Development Course; Digital Literacy: Advanced Productivity Tools (Google Workspace, Office 365); Business Writing and Professional Correspondence Excellence • Skills: Calendar Management; Executive Support; Travel Coordination; Meeting Minutes; Data Entry; Online Research; File Management; Basic Social Media Management; Time Management; Detail-Oriented; Adaptability; Proactive Problem Solving • Technologies: Google Workspace; Microsoft 365; Slack; Trello; Zoom; Canva; Mailchimp • Languages: English (Native/Bilingual, Fluent, Professional & Academic Writing); Igbo (Native, Fluent, Oral & Written) • Interests: Digital Organization; Content Creation; Professional Development; Community Engagement