Goodness Ugochi Abel

I am a motivated and detail-oriented Virtual Assistant with hands-on self-training experience in customer service, administrative support, social media DM management, and data entry. I specialize in helping businesses stay organized, responsive, and efficient in fast-paced remote environments.

I have developed strong communication skills, excellent time management, and a proactive approach to problem-solving. I am comfortable handling customer inquiries via email, chat, and social media, organizing schedules and data, and supporting daily operations with accuracy and professionalism.

Minimum of two years of telephone-based customer service or call center experience, and prior experience handling inbound or outbound calls. Ability to speak and type simultaneous with a typing speed of at least 35 words per minute.

My goal is to support growing businesses by delivering high-quality service, improving customer satisfaction with automated dialer experience, CRM tools and contributing positively to team productivity.

I am open to Remote, Part-Time, and Contract opportunities worldwide.