Gogo Isaac Harrison

I am a dedicated and results-driven Virtual Assistant and Customer Service Professional with over two years of experience supporting business operations, managing customer relationships, and providing high-level administrative assistance remotely. Throughout my career, I have built a reputation for being resourceful, adaptable, and efficient — qualities that align perfectly with the values and expectations at Cyberbacker.

My professional journey began in customer support, where I honed my ability to communicate clearly, resolve issues promptly, and provide empathetic service to clients across multiple channels. At Suburban FiberCo Limited, I handled over 500 customer interactions weekly, maintaining a 95% satisfaction rating and significantly improving retention through structured follow-ups. Later at Legend Internet Limited, I further refined my virtual collaboration skills, leading Zoom-based training sessions, streamlining CRM usage with HubSpot, and generating insightful performance reports for better decision-making.

What sets me apart is my ability to combine administrative excellence with technical know-how. I’m highly proficient in tools such as HubSpot, Salesforce, Microsoft Office Suite, and Zoom. I’m experienced in data entry, onboarding and offboarding support, scheduling, file organization, and report generation — tasks that are essential for the Executive Virtual Assistant role.

As someone who has consistently worked across different time zones, I understand the importance of flexibility, proactive communication, and self-motivation in a remote work environment. I take pride in my organizational skills and my ability to remain calm under pressure while maintaining a positive and professional demeanor.

I am particularly drawn to Cyberbacker’s mission of connecting like-minded professionals and creating growth opportunities regardless of location. I believe in long-term collaboration, and I’m excited about the chance to support business leaders by handling essential administrative and operational tasks that allow them to focus on strategic goals.

I am confident that my background in customer service, data handling, and remote administrative support — combined with my eagerness to learn and grow — will make me a valuable addition to the Cyberbacker team.