Did you know?
Every delayed response, last-minute reschedule, forgotten task or unclear SOP silently affects your business growth and client trust. It also pulls your focus away from what truly matters, which is building, leading, and scaling your business.
I’m Onyinyechi, as a dedicated Virtual Assistant, Customer and client Support Professional with 3+ years of experience, l help busy professionals, business owners, founders, and CEOs stay organized, responsive and stay on top of their day by managing email communication and inbox organization, scheduling meetings, online research and outreach, data entry, file organization, customer support, administrative support and project assistant so they can focus on growing their business.
Clients I work with don’t just get help, they gain a partner who understands the importance of protecting their time, image, and focus. My goal is to make your business more efficient without being micromanaged.
Here’s what clients trust me to handle:
✅ Administrative Support – Keeping your operations tidy and on track
✅ Customer Service – Managing inquiries with empathy and speed
✅ Inbox & Calendar Management – Organized communication and scheduling
✅ Research, Outreach & Reports – Insights that save you time and inform your decisions
✅ Data Entry & Spreadsheet Management – Accuracy you can rely on.
✅ CRM Management & File Organization – Keeping your digital workspace stress-free
✅ Project & Task Coordination – Helping move things forward, always.
✅ Operations & Workflow Optimization – SOP creation, flowchart design, and streamlined processes
✅ File & Task Management – Organize everything where it should be, when you need it.
✅ Flexibility with working time and hours.
Tools and Platforms l Work With:
✔️ Microsoft Office Suite: Microsoft Word, Excel, PowerPoint, Outlook, Onedrive.
✔️ Google Workspace: Google Docs, Google Sheets, Google Slides, Gmail, Calendar.
✔️ Email Management, Email Communication & Scheduling Tools: Calendly, Google Calendar, Zoom video conferencing, Jitsu, Skype.
✔️ Customer Support Tools: Freshdesk, HubSpot CRM, Intercom, Tidio, Zendesk, go high level (GHL), Bitrix24, Zoho, Shopify and Gorgias.
✔️ Communication: Slack, Microsoft Teams, Skype, Discord, Whatsapp.
✔️ Project Management: Trello, monday.com, ClickUp, Asana, Notion.
✔️ Book keeping and data entry: Saga50, Google sheet, Excel, Airtable, QuickBooks.
✔️ SOP & Flow chat tools: MS word, Google docs, Miro, Canva, Lucidchart.
✔️ AI for Writing: Gemini, Claude AI, Grammarly, Notion AI, Chat GPT, Meta AI, QuillBot.
✔️ Lead generation: Lemlist, FamilySearch, Hunter.io, Apollo.io, GetProspect, TruePeople, LinkedIn Sales Navigator.
Why Work With Me?
✔️ I communicate clearly, consistently, and professionally with teams and clients
✔️ I’m tech-savvy and adaptable, quick to learn new tools and workflows
✔️ I approach every task with precision, confidentiality, and accountability
✔️ I’m more than support, I’m an operations partner who ensures your business keeps
✔️ I go above and beyond to ensure your business operations run smoothly.
Let’s collaborate!
You’ve built the vision, I’ll strengthen the systems that keep it running and ensure your business stays efficient, consistent, and scalable.
Feel free to send me a direct message to discuss your project requirements
I’d love to learn more about your operations and how I can help streamline them for lasting success.