PERSONAL INFORMATION
OBJECTIVE
To work smart, provide ethical solutions and build on the knowledge obtained to diversify my competence in order to render quality services that meet the organizational needs and demands and also keep pace with the technological changes and contribute towards idea generation.
PROFESSIONAL EXPERIENCE
IT Development Operations (DevOps) Manager
goFLUENT Inc (Philippines)
September 2015 – Present
Oversee development and maintenance of computer systems, production and development, including design and implementation of system security and data assurance.
Build and develop automation processes in Jenkins, in collaboration with the development teams (any experience with Continuous Integration solution is a plus).
Build and develop global apps monitoring system
Manage the releases with the team in coordination with the QA and Technical Teams.
Monitor over 70 Servers (Windows and Linux) and NAS, spread over 4 environments.
Monitor and develop our Business Intelligence environment (Windows) and active directory.
Design and support a robust build, deployment, and configuration management system for multi-tier applications.
Reviewing and developing the current system;
Undertaking project work, working with computer coding languages, designing, writing and testing new software programs;
Developing existing systems by analyzing and identifying areas for modification;
Maintaining systems by identifying and correcting software defects;
Investigating new technologies;
Creating technical specifications and test plans;
Writing operational documentation with technical authors;
working closely with staff such as project managers, graphic artists, systems analysts, marketing and sales people;
Implementing new software.
Sr. System Engineering/DevOps – Consultant
DirectWithHotels
March 2015 – September 2015
Oversee development and maintenance of computer systems, production and development, including design and implementation of system security and data assurance.
Identify departmental needs and make suggestions regarding technical direction. As well as collaboration with project managers to prioritize development of capabilities
Provide subject matter expertise and technical directions, including test software applications and systems before implementing in production system.
Work in automation and maintaining continuous delivery platform (deployments).
Lead in application monitoring, instrumentation and overall visualization efforts, specializing in open source technologies that brings about lower operational costs
Work with integrating internal systems with DevOps tooling.
Support and advise engineering team on common practices within a distributed system
Overall responsible for delivering automation solution for installing both infrastructure (VMs, Network and Storage) and Applications (AWS and Rackspace cloud management platform).
Contributes to strategic planning meetings and provides guidance and expertise on system options, risk, cost vs. benefits, and impacts on departmental processes and goals.
Infrastructure Senior Manager
ADEC Group of Companies
December 2013 – November 2014
Operation Management
Oversee all aspects of IT department operations including IT infrastructure, Service Desk, Communication (LAN, WAN, email, etc.), Security, Backup/Recovery, Regulatory Compliance
Inspire, lead, manage, and develop a highly technical and talented group of infrastructure personnel chartered with building, scaling, delivering, and maintaining the servers, storage, data-center resources, IT processes, and infrastructure services for all internal business systems.
Align, communicate, and plan impactful infrastructure initiatives in partnership w/ senior management, peers, and engineers while simultaneously ensuring proper alignment to wider business and technical goals.
Delivery and maintenance of Information Security programs that contributing to active protection of ADEC-Group intellectual / information assets.
Prepare overall status and activity metrics that documents and tracks delivery of IT services, planned and unplanned system outages, and other key IT performance metrics
Ensures high availability of critical business systems hosted by ADEC-Group
Owns and maintains strict controls on data/system backups and recoverability
Manage staff members in their daily activities as well as supporting business projects
Develop and manage relationships with vendors in support of staff augmentation and systems support
Manage overall capacity utilization of Server/hardware environment ensuring it is optimized to meet business requirements
Strategy & Planning
Creation and execution of strategies for building, scaling and ensuring the availability, efficiency, and positive business impact of infrastructure investments making sure ADEC-Group is realizing maximum value from infrastructure investments.
Develop and implement hardware and software standards for network, servers, databases, wireless technology, file & print services, etc.
Develop and implement data retention standards
Develop and maintain overall backup and recovery strategy (Disaster Recovery & Business Continuity)
Develop, implement, and maintain processes and procedures for effective delivery of services and compliance with regulatory guidance
Establish and implement 'best-practice' standards as well as departmental policies and procedures
Determine, recommend and implement hardware and software upgrades for business applications, server hardware, network equipment, desktop, laptop, etc.
Develop and implement BIG Data initiatives.
Lead Systems Engineer
PCM BPO, Inc. (Former OSRP LLC)
May 2012 – December 2013
Designs, develops and/or integrate solutions to meet business requirements or enhance performance.
Performs and evaluates cost analyses and vendor comparisons for large-scale projects to ensure cost-effective and efficient operations. Measures feasibility of various approaches and makes recommendation(s). Ensures adherence to model created and overall budgetary guidelines.
Recommends systems investment(s) to management based on results of independent assessment of current and future performance, stability, and systems management/life cycle issues.
Provides escalated, highly complex technical support to customers by investigating and resolving systems-related matters of significance; provides support telephonically and/or electronically.
Plans, conducts and oversees the technical aspects of projects; coordinates the efforts of technical support staff in the performance of assigned projects.
Applies advanced methods, theories and research techniques in the investigation and solution of the complex system requirements and problems. Develops training tools and documentation; oversees implementation of same.
Reviews literature, patents and current practices to support business requirements and/or new industry technology. Prepares reports regarding new technology to communicate to appropriate personnel.
Provides technical consultation on current and proposed systems to other organizations and clients.
Provides leadership and work guidance to less experienced personnel.
Develop, maintain and test operating system (Windows and Linux) used to run website application
Data Mining (Big Data)/Project Manager (Special Project)
PCM BPO, Inc. (Former OSRP LLC)
April 2011 – December 2013
Work with the Project Manager and Requirements Analysis Team in finalizing the scope for the data integration and data mining requirements.
Analyze the data structures and content of the data warehouse in relation to the data integration and data mining requirements.
Design and lead the testing and enhancement of the maps created for data integration and models for the data mining.
Perform Project Manager with our special projects.
Tasked with implementing Search solutions for our e-Commerce sites
Lead implementation of Hadoop for our analytics
Direct and manage project development from beginning to end.
Develop full-scale project plans and define project scope, goals and deliverables that support business goals in
Estimate the resources and participants needed to achieve project goals.
Identify and manage project dependencies and critical path.
Plan and schedule project timelines and milestones using appropriate tools.
Track project milestones and deliverables.
Develop and deliver progress reports, proposals, requirements documentation, and presentations.
Proactively manage changes in project scope, identify potential crises
Successfully deployed proposed changes to production site
Linux/System Administrator
PCM BPO, Inc. (Former OSRP LLC)
September 2009 – March 2011
Build/Configure and administer Linux systems (RedHat ES & Fedora, SuSE, CentOS)
Administer *NIX systems (HP-UX, Mac OS X, etc...)
Configure and administer Microsoft SQL Server, and MySQL knowledge
Configuring master-slave replication of mysql servers
Configuring of virtual host on apache servers and installation of ssl certificates
Installation and configuration Splunk (Log correlation tool) and Nagios (System monitoring tool)
Spearhead VMware/Vsphere installation, configuration and managing VM clients on VMware ESX & ESXi expert
Integrator in migrating applications / infrastructure
Installed/configured RHEL5 VM. Includes network configuration using bridge-bond, NIC teaming and management of Virtual Machine partitions
Create Linux scripts for new projects as requested by users and development team. Scripts that calls the execution of .BAT files and .SQL files.
Create proactive and interface scripts for databases and applications
Create documentations for system overview, operational and troubleshooting procedures
Successfully converted all our mall sites platform from Windows based to Linux environment
System and Web Support Engineer
PCM BPO, Inc. (Former OSRP LLC)
February 2009 – September 2009
Deploy and manage all applications and third party software in our hosted environments
Ensure timely installation of operating system and application upgrades
Maintain all supporting components such as monitoring, alarming and performance analysis systems
Conduct performance analysis on the applications
Report defects found in Staging and Production to QA and Development teams
Work closely with these teams to ensure timely resolution of these issues
Create detailed implementation plans and Method of Procedure documentation to be followed as part of the company's change control policy
Perform system administration tasks on all application platforms in the hosted Application Services Platform (ASP)
Provide after hours support to issues as they arise
Junior System Developer
Smarternow Systems (Nairobi, Kenya).
June 2005 – August 2009
Deploy and manage all applications and third party software in our hosted environments
Ensure timely installation of operating system and application upgrades
Maintain all supporting components such as monitoring, alarming and performance analysis systems
Conduct performance analysis on the applications
Report defects found in Staging and Production to QA and Development teams
Work closely with these teams to ensure timely resolution of these issues
EDUCATION
De La Salle University, 2007 - 2015
Master of Science in Information Technology – Major in Business Intelligence / Data Warehousing
Kyambogo University - Uganda,-
Batchelor of Science in Information Technology and Computing
Moi University – Kenya, 2000 - 2000
Electrical and Electronics Engineering
TECHNICAL PROFICIENCIES
Programming and programming methodology (C++, C, Visual .NET, Java J2EE) – 6 years
Linux OpenSource (advantage RHEL) – 7 years
Virtual Machine – 7 years
Apache Cloudera (Hadoop, Flume, Zookeeper, Nutch) – 3 years
Apache Solr (open Source Search engine) – 3 years
Linux Fail-over and Clustering – 7 years
Windows (optional, additional points) – 10 years
MySQL (installation, configuration and maintenance) – 5 years
MySQL replication and Clustering – 5 years
MySQL Database fine tuning and troubleshooting - 5 years
Apache (installation, configuration and maintenance) – 6 years
Apache fine tuning and troubleshooting with PHP– 6 years
Apache load balancing– 6 years
Apache fail-over and clustering– 6 years
Web metrics and analytic analysis and reporting – 3 years
Networking (installation, configuration and maintenance) – 5 years
Network fail-over and clustering (optional, additional points) – 5 years
Firewall appliance (installation, configuration and maintenance) – 5 years
RAID Configurations – 5 years
Remote access administration – 4 years
ICT Security planning, implementation and monitoring (specifically on the backend: OS, db, firewall and network) – 4 years
PROFESSIONAL REFERENCES.
Scott, B. Darrow
Global CTO/CIO
ADEC-GROUP.
Makati City, Philippines
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Francis, A. Dy
Senior Project Manager
PCMall Inc.
Ortigas City, Philippines
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Mr. Marvin Javier
Senior System Analyst
Accenture Philippines-
Makati, Philippines
Jesus D. Madrazo
QA Manager
ADEC Group of companies
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