I am a highly motivated and detail-oriented HR and Administrative professional with over 9 years of progressive experience supporting businesses across diverse industries—from tech and operations to retail and non-profit. My journey has been shaped by a passion for helping people, solving problems, and keeping things running smoothly behind the scenes.
My most recent role at Drakes Ltd, through Coople, involves inventory control and quality assurance—where I ensure that incoming goods are accurately received, stored, and meet the required standards. This role sharpened my organizational and problem-solving skills teaching me the importance of efficiency and attention to detail in fast-paced environments.
Alongside that, I currently volunteer with the British Heart Foundation, where I support the sales floor team in delivering great customer service, arranging merchandise, and handling transactions. I take pride in being helpful and approachable—ensuring customers feel supported while also maintaining a clean and welcoming retail space.
Before moving into these roles, I spent nearly 9 years at Tavia Technologies, first as an Administrative Officer and later as a Human Resources Officer. These roles built the foundation of my career. I handled everything from managing executive calendars and office logistics to driving recruitment, onboarding, benefits administration, and employee relations. I worked closely with teams to deliver training plans, support performance reviews, and maintain strict compliance with HR policies and labor laws. I also liaised with payroll and helped resolve employee concerns confidentially and effectively.
Earlier in my career, at Current-Age Services, I served as an Operations Officer, where I coordinated daily activities, managed company accounts, and helped streamline operations through process improvement and vendor negotiations.
Across all my roles, a few strengths have consistently defined my approach: I’m extremely organized, calm under pressure, and deeply people-focused. I’m skilled in Microsoft Office tools, excellent at managing competing tasks, and always looking for ways to improve processes. I also bring strong communication skills, adaptability, and a proactive mindset.
Whether supporting a busy office, helping a customer on the shop floor, or ensuring HR systems run smoothly, I approach my work with professionalism, care, and a genuine desire to add value. I thrive in environments where collaboration, trust, and purpose come together—and I’m always ready to learn something new.