Glorious Roland Ii Segaya

I'm a dedicated and customer-focused professional with experience in the voice telecommunications industry, specializing in delivering exceptional service through clear communication, empathy, and efficient problem-solving. With a strong background in handling voice-based/chat support, I’m confident on calls, attentive to detail, and always calm under pressure. Whether it's troubleshooting technical issues, explaining billing inquiries, or guiding customers through plan options, I always aim to make every interaction a positive one.

I am a detail-oriented and highly organized professional with a strong background in data entry and information management. With excellent typing skills and a keen eye for accuracy, I take pride in maintaining data integrity and ensuring that every piece of information is correctly entered, formatted, and verified.