GLORIA SHIKATSE NAA KLORKOR QUAYE
https://www.linkedin.com/in/gloria-quaye- |
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Professional Sumary______________________________________________________________________________
A professional with 2 years of experience in records clerk and secretary roles, as well as volunteer experience in an SME company,
brings a unique combination of skills and expertise to any organization. I am confident in my ability to manage and organize records,
ensure confidentiality, and provide administrative support and contribute to the success of a company, making me a valuable asset to
any organization.
Skills ____________________________________________________________________________________________
• Communication |Attention to detail | Teamwork & Collaboration |Customer Service | Problem-solving | Flexibility &
Adaptability
• Excel | Word | Power Point | Slack | Blinq | Calendly | Google Ads | Photoroom | Meta Business Suite| English – All
professional intermediate proficiency
Experience _______________________________________________________________________________________
Records Clerk, National Service Ablekuma North Municipal Assembly
Dansoman Accra-Ghana
09/2021- 09/2022
• Implemented an efficient filing system using hierarchical function and a search feature to quickly retrieve records and reduce
search time by 50%.
• Adapted the usage of a cloud-based storage system, Google Drive, to decrease 50% of paper usage and document accessibility.
• Retrieved documents within 5 minutes on average, ensuring prompt responses to information requests.
• Ensured compliance with all relevant records management regulations, including retention schedules and disposal guidelines.
School Secretary
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Victory Remedial School
Accra, Ghana
06/2015 - 06/2016
Increased efficiency by 20% through effective time management and prioritization of tasks.
Achieved 90% accuracy in student record-keeping, ensuring compliance with data protection regulations.
Successfully coordinated 7+ school events annually with positive feedback from participants.
Implemented cost-saving measures resulting in a 15% reduction in office expenses.
Education ________________________________________________________________________________________
HND Science Laboratory
Technology
• Major in Science Laboratory Technology
Accra Technical University
Accra, Ghana
01/2023 - present
HND Fashion Design & Technology
Takoradi Technical University
Accra, Ghana
09/2018 – 09/2021
• Major in Fashion Design and Technology
Volunteer __________________________________________________________________________________________
Challenges Ghana: Future makers
07/2023 - 10/2023
• Developed and implemented a social media content calendar to ensure consistent and engaging posts across platforms.
• Managed and scheduled SMS campaigns to optimize reach and response rates.
• Organized and maintained the database to ensure accurate and up-to-date information.
Certifications _______________________________________________________________________________________
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Future leaders: Chartered Management Institute (CMI) (07/2023 - 09/2023)
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White belt (Lean Six Sigma): MF Treinamentos (01/2024)
