GLORIA OLWERU
Tel:-
Email- LinkedIn: https://www.linkedin.com/in/gloria-olweru-/
SUMMARY
Experienced professional with expertise in stock management, social media platforms, ERP Systems , supplier quotation analysis, contract management, sales, customer care, and customer support. Proficient in communication, active listening, computer applications, and experienced in inventory management.
EXPERIENCE
Supply Chain Management Intern
Public Service Commission-Kenya School of Law | April 2023 - Present
- Coordinating procurement processes, conducting market research, and analyzing supplier options.
- Developing and maintaining supplier relationships, negotiating contracts, and managing inventory.
- Collaborating with various departments to understand needs and ensure timely material delivery.
- Monitoring supplier performance, implementing inventory control systems, and generating reports.
- Ensuring compliance with procurement regulations and staying updated on industry best practices.
Social Media Manager
Milele Fit Apparel | Jan 2022-August 2022
-Developed and implemented digital communication strategies to engage the target demographic and increase brand visibility.
- Produced and edited top-notch content for the business's website, blog, and social media channels, which helped to boost website traffic and social media followers by 15%
- Maintained and managed the business's social media accounts on Facebook, Tiktok and Instagram, which resulted in an increase in interaction.
-Designed captivating posters for Marketing new stock arrival .
-Conducted market research to stay updated on industry trends and competitor activities.
-Booked and Organized product shoots for the brand.
- Occasionally, was the face of various campaigns, as the product photoshoots needed models.
Sales Associate
GSM Retail Limited | Dec 2020 - Dec 2021
- Achieved in-store sales targets, provided customer guidance, and resolved inquiries.
- Managed stock levels, monitored sales, and organized store displays.
- Processed transactions, digitized customer database, and improved customer satisfaction.
Product Promoter
Capwell Industries* | Oct 2020 - Nov 2020
- Exceeded sales targets by promoting home baking flour and handling customer queries.
- Gathered customer feedback, reported sales, and facilitated stock replenishment.
Procurement Attaché
ICT Authority | Jan 2019 - Apr 2019
- Managed contract statuses, analyzed quotations, and prepared tender documents.
- Verified supplier invoices, issued purchase orders, and coordinated negotiation venues.
- Handled stock, issuance, and maintained accurate records of supplies.
EDUCATION
Bachelor of Science in Business Administration- Purchasing and Supply Chain Management Option
Kiriri Women's University of Science and Technology* Sep 2016 - Jun 2019
Kenya Certificate of Secondary Education
Tala Girls Secondary School* Sep 2013 - Jun 2015
Kenya Certificate of Primary Education
Kifaru Primary School* 2004 - 2011
SKILLS
Customer Service and Management, Social Media Platforms, Efficiency and Professionalism, Digital Marketing, Client Relationships and Communication, Graphic Design, MS Office Suites, Records Management, Phone Communication, Teamwork, Open SAP Digital Supply Chain Course – From Design To Operate, Mckinsey and Co. Forward Program
