Greetings! I'm Gloria Olweru, a highly motivated and skilled professional with a wealth of experience in stock management, social media platforms, ERP systems, and various facets of supply chain management. Throughout my career, I have honed my expertise in supplier quotation analysis, contract management, sales, customer care, and support. My commitment to excellence is evident in my proficiency in communication, active listening, and adaptability to evolving technologies.
In my current role in the Supply Chain Management field at the Public Service Commission-Kenya School of Law, I play a pivotal role in coordinating procurement processes. This involves conducting comprehensive market research, analyzing supplier options, and ensuring compliance with procurement regulations. Building and maintaining strong supplier relationships, negotiating contracts, and implementing effective inventory control systems are among my key responsibilities. I collaborate seamlessly with various departments to understand their needs and ensure the timely delivery of materials, contributing to the overall efficiency of the organization. Additionally, I monitor supplier performance, generate insightful reports, and stay abreast of industry best practices.
My tenure as a Social Media Manager at Milele Fit Apparel showcased my ability to develop and implement successful digital communication strategies. I contributed to a 15% increase in brand visibility and social media followers by producing and editing high-quality content for the business's website, blog, and social media channels. I actively managed and maintained the business's social media accounts on platforms such as Facebook, TikTok, and Instagram, fostering increased interaction with the target audience. Additionally, I played a key role in designing captivating marketing materials, conducting market research, and organizing product shoots to stay ahead of industry trends.
As a Sales Associate at GSM Retail Limited, I consistently achieved in-store sales targets, provided exemplary customer guidance, and resolved inquiries. I actively managed stock levels, monitored sales trends, and organized store displays to enhance the overall shopping experience. My focus on customer satisfaction was reflected in the digitization of the customer database, streamlining transactions, and improving overall service efficiency.
During my tenure as a Product Promoter at Capwell Industries, I exceeded sales targets by effectively promoting home baking flour and handling customer queries. My responsibilities included gathering valuable customer feedback, reporting sales trends, and facilitating stock replenishment to meet demand.
My educational background includes a Bachelor of Science in Business Administration with a specialization in Purchasing and Supply Chain Management from Kiriri Women's University of Science and Technology. This academic foundation, coupled with my practical experience, equips me with a comprehensive understanding of industry dynamics and best practices.
My skills encompass a wide array of competencies, including customer service and management, social media platforms, digital marketing, graphic design, MS Office Suites, and records management. I am particularly proud to have completed the Open SAP Digital Supply Chain Course – From Design To Operate and the McKinsey and Co. Forward Program, demonstrating my commitment to continuous learning and professional development.
In conclusion, I am a dedicated and results-driven professional with a proven track record of success in diverse roles. I am excited about the prospect of contributing my skills and experiences to new challenges and am eager to bring my passion for efficiency and professionalism to a dynamic team. Feel free to connect with me .
Best regards,
Gloria Olweru