Meticulous and reliable Virtual Assistant/Customer Support Specialist with over 3 years of experience thriving in remote, high-volume service environments. Demonstrates exceptional skill in live chat engagement, customer retention, problem-solving, and cross-functional collaboration. Recognized for strong interpersonal communication, time zone flexibility, and the ability to build trust with diverse stakeholders. Adept at using a wide range of digital tools to manage workflows, support customers, and uphold high service standards. Tech-savvy, adaptable, and performance-driven, with a strong commitment to confidentiality, continuous learning, and client satisfaction.