Glister Dela Cruz

Hey, I’m Glister!

I worked as a Social Manager, Web Content Manager, and Virtual Assistant. In 2021, I started my Virtual Assistant career as a side hustle assisting Matthew Bautista (a Small business owner) in managing his Social Media Accounts, creating and editing posts as well and managing his emails and schedules. This also includes customer service support to his customers, such as refund requests, product inquiries, and questions. Today 2024, I work (time) as a Virtual Assistant to help more small and medium business owners accomplish their tasks smoothly and they can work on what matters most.

Let’s back up a bit - flashback 2014 

I started my career working in a BPO company as a customer service representative. I was able to develop my communication skills and gained solid organizational skills in handling high-pressure situations and exceptional attention to detail. Then I got promoted as a Quality Analyst and honed my administrative task skills. Then the Covid-19 pandemic started. I am living with my old parents and I don't want them to get sick because of the nature of my corporate job. So I quit and started my Virtual Assistant Career and started managing my own YouTube and Facebook Gaming Channel.

Here are some of the tasks I am capable of doing

Social Media posting

Managing WordPress Websites (Uploading blog posts, Creating ImagesCreating Social Media Images (Posters, memes)

Managing Email campaigns (Convertkit)(Creating email catchers and landing pages)

Managing LinkedIn Profile Account

Prepare presentations for prospective clients (PowerPoint)

Building engagement and Trust via Social media platforms 

Manage YouTube accounts(edit videos, create thumbnails, Insert captions, write descriptions). (Adobe Premiere Pro, Capcut, Pixelab, Canva)

Gather data for efficient business strategy and decision-making 

Customer Relations (Customer Support, refunds, inquiries, etc.)

Pinterest Account Management (Tailwind)

Calendar Management

Book Flights

Data Building

Lead Generation

Cold-calling potential prospects