Glisson D. Flores

As a customer service representative at a large e-commerce company, I was responsible for handling customer inquiries via phone, email, and chat. I had to be able to quickly understand the customer's problem, empathize with their situation, and find a solution that met their needs. I also had to be able to maintain a positive and professional demeanor, even when dealing with difficult customers.

As an order fulfillment specialist, I was responsible for picking, packing, and shipping orders to customers. I had to be able to accurately and efficiently process orders in a fast-paced environment. I also had to be able to handle customer inquiries about their orders.

As an email designer, I was responsible for creating and sending marketing emails. I had to be able to design emails that were both visually appealing and effective in communicating our message. I also had to be able to track the results of our email campaigns and make adjustments based on the data.