My name is Gleynnise. I have years of professional experience as an Administrative Assistant and Customer Service Support Specialist.
In my administrative roles, I have managed a variety of tasks, including responding to email inquiries, recruiting and sourcing candidates, handling chat support, creating training presentations, conducting social media outreach, upselling, call handling, and generating daily reports.
Through my experience in the virtual space, I have mastered the art of delivering exceptional customer service. My commitment to excellence has earned me multiple awards and recognition for consistently meeting and exceeding expectations.
I am proficient in modern communication and CRM tools such as HubSpot, Zoho, Zoiper, Salesforce, Trello, Asana, and Google Applications.
With my strong oral and written communication skills, combined with my ability to adapt and multitask efficiently, I am confident that I can contribute significantly to your company’s success.
I would love the opportunity to further discuss how my skills and experience align with your team’s needs.
Looking forward to connecting!