I have an experience working (homebased) as a Customer Service Representative for an Australian company for 5 years.
Professional Summary:
I am a Virtual Assistant that helps businesses generate more leads through posting to job sites, utilizing forms on WordPress, landing pages, posting to Facebook, etc.
I am a Customer Support who knows how to handle inquiries via email, chat and phone calls. I also have enough knowledge about Active Campaign, Zap, Zopim, Tawkto, JotForm, Asana and WordPress.
I have knowledge in handling Social Media. I also have a bit of background in Sales (Inbound / Outbound).
Lastly, I have knowledge in Google Sheets, Gmail Suite, Google Docs, Microsoft Excel, Microsoft Word, etc.