Gladys Nmachi

GLADYS NMACHI EXECUTIVE ASSISTANT ☎ -, DUBAI, United Arab Emirate-in: https://www.linkedin.com/in/giadys-nmachi-b- HARD SKILLS: • • • • • • • • • • • • • • • • • • • Administrative support Project management Budget management Calendar management Appointment scheduling Data entry Email management Copywriting Research Filing system maintenance Database management Business report writing Business travels/itinerary Stakeholder communication Presentation preparation Expenses reports Meeting coordination Social media management Facebook/Google campaign management SOFT SKILLS: • • • • • • • • • • • • • Meticulous attention to detail Software skill Critical thinking Team Player Problem Solving Leadership Excellent Interpersonal & Communication Skills Poised under pressure Leadership Multitasking Decision making Organizational skill Time Management EDUCATION UNIVERSITY OF BENIN, NIGERIA Bachelor of Education in English SUMMARY: I am an analytical, organized, and detail-oriented Administrative Assistant with expertise in handling complex calendars, scheduling meetings, making travel arrangements, and managing expenses. Collaborative team player with an ownership mentality and with a proven track-record of delivering the highest quality strategic solutions to resolve challenges. TECH SKILLS: C.R.M: Zendesk, Freshdesk, Intercom, HubSpot Trello, Asana, Click Up, Zapier Google Drive, OneDrive, Dropbox Calendly, Pick Time, Acuity Scheduling Microsoft Office: Word: (70wpm), Excel, PowerPoint, Outlook Slack, MS Teams Google Workspace: Planner, Meet, Calendar, Google Slides Remote-For-Slides Telemarketing: Cold Calling, Lead Generation Email Marketing: Apollo.io Skyscanner, Booking.com Zoom, Google Meet, WebEx WORK EXPERIENCE Sales Conversion Expert Deal Lite Technology, United Kingdon 2024- current KEY RESPONSIBILITIES: • • • Utilized sales navigation techniques to generate high-quality leads and compile prospect lists. • Oversaw and managed the sales funnel within the HubSpot CRM platform. • Executed outbound email campaigns targeting prospective leads. Executive Assistant / Administrative Assistant Elofusim Energy Limited, Nigeria 2019 –2023 KEY RESPONSIBILITIES: • • • Acted as a liaison between the executive and internal/external contacts, managing communication with stakeholders and ensuring timely responses to inquiries. Scheduled appointments for the executive using the Calendly appointment-setting tool. Coordinated travel plans, itineraries, and agendas and booked all business trips through a discounted travel website for the executive, resulting in a 100% on-time arrival rate and a 15% cut on travel expenses. • DIPLOMA CERTIFICATES Alison Academy Ireland Business Administration Executive Assistant Specialization CERTIFICATIONS (2023) International Association of Administrative Professionals (IAAP) Certified Executive Administrative Professional (CEAP) Certified Administrative Professional (CAP) Professional Executive Assistant (PEA) • • • Office Assistant Elofusim Energy Limited, Nigeria January 2016- January 2019 • • MEMBERSHIP YOUNG AFRICAN LEADERS INITIATIVE (YALI) LANGUAGE English- Fluent • • HOBBIES Painting Hiking Writing poems REFERENCE Mrs. Chika Onyeogalu Administrative Manager Elofusim Energy Limited, Nigeria - Prepared expense reports with 100% accuracy, ensuring timely reimbursement for the executive and maintaining a positive relationship with vendors. Prepared and edited correspondence, reports, and presentations for the executive, resulting in a 40% increase in efficiency and a 25% increase in quality of work. Developed and maintained a filing system for the executive, reducing time spent searching for documents by 30%. Handled Presentations using software like PowerPoint and Google Slides using Remote-For-Slide to control the presentation from a remote location. Newspaper Proofreader (National Service Internship) Akwa-Ibom Newspaper Corporation, Nigeria August 2014 - August 2015 KEY RESPONSIBILITIES: • • • • Maintained confidential digital files and records; updated contact database with cloud storage systems like Dropbox and OneDrive, ensuring 70% accessibility. Managed complex calendars, events, and tasks for the executive with digital scheduling tools like Google Calendar and MS Outlook resulting in a 100% on-time attendance rate for all scheduled meetings. Drafted and edited correspondence, and business reports for the executive, resulting in a 20% increase in efficiency and a 15% increase in quality of work. Scheduled and planned virtual meetings using video conferencing apps like Zoom, and Google Meet, ensuring follow-up action, tracking meeting responses, and timely attendance. • • Conducted thorough proofreading of newspaper articles, including news reports, feature stories, opinion pieces, and columns, to ensure proper grammar, spelling, punctuation, and style adherence. Collaborated closely with writers, editors, and designers to identify and rectify errors, inconsistencies, and formatting issues before publication. Applied and enforced the newspaper's editorial style guide, including guidelines on capitalization, hyphenation, abbreviations, and citation formats.