GLADYS NMACHI
EXECUTIVE ASSISTANT
☎ -,
DUBAI, United Arab Emirate-in: https://www.linkedin.com/in/giadys-nmachi-b-
HARD SKILLS:
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Administrative support
Project management
Budget management
Calendar management
Appointment scheduling
Data entry
Email management
Copywriting
Research
Filing system maintenance
Database management
Business report writing
Business travels/itinerary
Stakeholder communication
Presentation preparation
Expenses reports
Meeting coordination
Social media management
Facebook/Google campaign
management
SOFT SKILLS:
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Meticulous attention to detail
Software skill
Critical thinking
Team Player
Problem Solving
Leadership
Excellent Interpersonal &
Communication Skills
Poised under pressure
Leadership
Multitasking
Decision making
Organizational skill
Time Management
EDUCATION
UNIVERSITY OF BENIN, NIGERIA
Bachelor of Education in English
SUMMARY:
I am an analytical, organized, and detail-oriented Administrative Assistant with
expertise in handling complex calendars, scheduling meetings, making travel
arrangements, and managing expenses. Collaborative team player with an
ownership mentality and with a proven track-record of delivering the highest
quality strategic solutions to resolve challenges.
TECH SKILLS:
C.R.M: Zendesk, Freshdesk, Intercom, HubSpot Trello, Asana, Click Up, Zapier
Google Drive, OneDrive, Dropbox
Calendly, Pick Time, Acuity Scheduling
Microsoft Office: Word: (70wpm), Excel, PowerPoint, Outlook
Slack, MS Teams
Google Workspace: Planner, Meet, Calendar, Google Slides Remote-For-Slides
Telemarketing: Cold Calling, Lead Generation Email Marketing: Apollo.io
Skyscanner, Booking.com
Zoom, Google Meet, WebEx
WORK EXPERIENCE
Sales Conversion Expert
Deal Lite Technology, United Kingdon
2024- current
KEY RESPONSIBILITIES:
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Utilized sales navigation techniques to generate high-quality leads and compile
prospect lists. •
Oversaw and managed the sales funnel within the HubSpot CRM platform. •
Executed outbound email campaigns targeting prospective leads.
Executive Assistant / Administrative Assistant
Elofusim Energy Limited, Nigeria
2019 –2023
KEY RESPONSIBILITIES:
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Acted as a liaison between the executive and internal/external contacts, managing
communication with stakeholders and ensuring timely responses to inquiries.
Scheduled appointments for the executive using the Calendly appointment-setting
tool.
Coordinated travel plans, itineraries, and agendas and booked all business trips
through a discounted travel website for the executive, resulting in a 100% on-time
arrival rate and a 15% cut on travel expenses.
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DIPLOMA CERTIFICATES
Alison Academy Ireland
Business Administration
Executive Assistant Specialization
CERTIFICATIONS (2023)
International Association of
Administrative Professionals (IAAP)
Certified Executive Administrative
Professional (CEAP)
Certified Administrative
Professional (CAP)
Professional Executive Assistant
(PEA)
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Office Assistant
Elofusim Energy Limited, Nigeria
January 2016- January 2019
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MEMBERSHIP
YOUNG AFRICAN LEADERS
INITIATIVE (YALI)
LANGUAGE
English- Fluent
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HOBBIES
Painting
Hiking
Writing poems
REFERENCE
Mrs. Chika Onyeogalu
Administrative Manager
Elofusim Energy Limited, Nigeria
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Prepared expense reports with 100% accuracy, ensuring timely reimbursement for
the executive and maintaining a positive relationship with vendors.
Prepared and edited correspondence, reports, and presentations for the executive,
resulting in a 40% increase in efficiency and a 25% increase in quality of work.
Developed and maintained a filing system for the executive, reducing time spent
searching for documents by 30%.
Handled Presentations using software like PowerPoint and Google Slides using
Remote-For-Slide to control the presentation from a remote location.
Newspaper Proofreader (National Service Internship)
Akwa-Ibom Newspaper Corporation, Nigeria
August 2014 - August 2015
KEY RESPONSIBILITIES:
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Maintained confidential digital files and records; updated contact database with
cloud storage systems like Dropbox and OneDrive, ensuring 70% accessibility.
Managed complex calendars, events, and tasks for the executive with digital
scheduling tools like Google Calendar and MS Outlook resulting in a 100% on-time
attendance rate for all scheduled meetings.
Drafted and edited correspondence, and business reports for the executive,
resulting in a 20% increase in efficiency and a 15% increase in quality of work.
Scheduled and planned virtual meetings using video conferencing apps like Zoom,
and Google Meet, ensuring follow-up action, tracking meeting responses, and timely
attendance.
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Conducted thorough proofreading of newspaper articles, including news reports,
feature stories, opinion pieces, and columns, to ensure proper grammar, spelling,
punctuation, and style adherence.
Collaborated closely with writers, editors, and designers to identify and rectify
errors, inconsistencies, and formatting issues before publication.
Applied and enforced the newspaper's editorial style guide, including guidelines on
capitalization, hyphenation, abbreviations, and citation formats.