Gladys Maddumba

As an experienced and self-driven Executive Virtual Assistant, I bring over 10 years of expertise in corporate and virtual environments, excelling in administrative support, customer service, and project management. I am known for my resourcefulness, adaptability, and problem-solving skills, allowing me to thrive in dynamic and fast-paced industries.

My background spans across customer service, real estate, executive assistance, and digital marketing, where I have successfully managed operations, scheduling, social media, and client relations. From handling 200+ properties as a Virtual Property Manager to overseeing 15 social media accounts for a personal brand, I am well-versed in optimizing workflows, improving customer satisfaction, and implementing efficient solutions.

✅ Administrative support (email & calendar management, scheduling, data entry)

✅ Customer service & client relations (handling inquiries, resolving issues, maintaining satisfaction)

✅ Social media management (content creation, scheduling, engagement)

✅ Online tools & software (Microsoft 365, Google Workspace, Canva, CRM systems)

✅ Website maintenance & email marketing (newsletters, campaigns, automation)

✅ Project management (task coordination, research, and team collaboration)

I am highly organized, detail-oriented, and proactive—always looking for ways to enhance productivity and efficiency. My experience with global clients has equipped me with time zone awareness, confidentiality, and cultural sensitivity, ensuring seamless communication and collaboration.

With a positive attitude and commitment to continuous learning, I take pride in delivering exceptional virtual assistance that helps businesses grow and operate smoothly. If you're looking for a reliable, skilled, and results-driven virtual assistant, I’m here to support your needs!

📩 Let’s connect and discuss how I can add value to your business!