Giridharan C

Giridharan C Contact No.: (- | E-mail:- Objectives To be able to contribute in a positive way to the growth of the organization in return for job satisfaction, continuous learning and personal growth. PROFILE SUMMARY • A Competent professional offering 4+years of experience in Compliance operations, Quality assurance, Compliance Audit Teams . • Training and onboarding of new hires with over 50+ new hires trained including Ops Managers and two People Managers. • Provided timely, relevant and accurate reports for Team Planning. • Risk Analysis for DG Compliance • Proficient knowledge of some quality system methodologies like 5 Why’s, Root Cause analysis, Corrective actions & preventive actions. • An Achievement oriented professional with great adaptability to change. CORE COMPETENCIES • • • • • Work distribution & coordination within the team. People Management Training & Development Customer Focus Project management Work Experience AMAZON October 2015– Till Date I started as a Compliance catalog associate and promoted as SR. Compliance associate in a span of 1.5 years and continued to support team with my basic deliverables and also simultaneously supporting training New Hires. I have been the certified process trainer in DG compliance for my expertise in the Subject Matter. Designation: Sr. Compliance Associate As a Sr. Compliance associate in the Dangerous Goods wing of Compliance Operations I am responsible for ticket Management and Dangerous Goods Hazmat classification based on global Transport regulatory bodies depending on the region. Also as trainer for C-Ops and taking process training for new hires. • • • • Handling Dangerous Goods and Product Compliance under HS3C [Health & Safety, Sustainability, Security, Compliance]. Trained on IATA transport regulations and various other transport regulation-governing documents for Fulfillment Center shipments (Warehouse inventory inbound/outbound). Vendor and Stakeholder Meetings supporting the North American Region, Europe and recently into Asia Market Places. Identifying potential hazmat and defect reduction, interactions with fulfillment centers to have the right packaging and labeling adhering International Transport Regulations for shipment across the globe • • • Troubleshooting to fix issues faced by warehouses when trying to receive or outbound Dangerous Goods and inventory. And also involved in Risk analysis of inventory cost of the product. Determined the mode of transport most suited for transferring goods as per the nature, volume and safety requirements of the products. Identify recurring non-compliant customs issues, this lead to the identification of misclassified units that ended up saving customers thousands of dollars in customs. Achievements & Recognitions • • • • • • Selected as one of the head trainer for present process (Compliance Operations) Successfully trained and mentored close to 45 new hires with 90% of the new hires went live within the stipulated OJT (On Job Training) period. Successfully trained four new hired managers including a Ops Manager (L5) in DG Process. Organized most office events starting from planning to execution, which includes year-end parties, Team outings, on floor activities . Received 25 Ace of spades Awards for being top performer in the team ,month on month in a span of 3 years . Received 6 Above and Beyond Awards for driving additional tasks and implementing projects, managing operations , Handing Escalations within stipulated SLA Skills/Computer Proficiency • • Microsoft Office suites Quality Methodology- 5why analysis and CAPA Education • B.COM from Presidency College , Bangalore- Personal Details • • • • Date of Birth: 19/10/1991 Gender: Male Languages – Competent: English, Hindi , Tamil Verbal Fluency: English, Hindi, Kannada and Tamil Address: #105 , Lilies Block , Pavani Residency , Yelahanka New Town , Bangalore -64 2 Bangalore Giridharan C