Giridhar S Bhandary
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Email :-
Professional Summary
Program Manager / Project Manager / Project Lead & Scrum Master with 17+ years of experience in all phases
SDLC\Agile Process, with comprehensive business / technical skill set and expertise in requirements analysis,
designing, software development, implementing, testing / quality assurance, delivery of Lotus Notes\ Domino based
applications, process improvement, project management, customer service and estimating.
Involved in full SDLC and Agile project, Root Cause analysis, Project planning and other technical knowledge in
Lotus Notes technologies.
Complete ownership for the implementation aspect of the project(s).
Document and communicate project plans, milestones, issues, risks and status throughout the life of the project(s).
Project Planning, Monitoring and Control.
Resource planning and allocating work to team members.
Conducted Project Reviews. Assess the status of the project. Take corrective actions when required.
Review, Plan and schedules for system testing and acceptance testing.
Providing management services such as employee performance reviews, corrective action, documentation, and staff
development and recruiting.
Prepare/ Review Customer Specifications Document and get sign off from the customer.
Prepare an Implementation Plan for the Projects.
Having substantial domain experience in Insurance, Telecom and Chemical Industries.
Establish, maintain and communicate scalable, repeatable processes to improve customer satisfaction and
operational efficiencies.
Strong background in Lotus Notes/ Domino and SharePoint Technology with Windows development environment.
Project Management Skills
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Initiating Project (Project Proposal)
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Project Planning and Estimation
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Project Execution – Project Progress, Issue and Risk Management
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Monitor and Control
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Closure of Projects
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Continuous Improvement Drive
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Project Quality Audit
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Reconciling Customer Satisfaction Survey and Preparing Action Items
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Reconciling Actual hours across multiple projects.
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Reconciling of Received Invoices
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Project Management Tools:
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Finance Management – AMS Project Amendments
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Deal Price Estimation
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Project Budgeting and Baselining
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Project Billing – Invoicing Process
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Resource Management – Resource Allocation, Performance and Team Management
Business Continuity Management
Technical Skills
Technology
: Lotus Notes \ Domino – Release 5/6/7/8, SharePoint, Java, React-Js, Angular, DART, GoLang, .NET, SQL
Operating Systems
: Windows /NT/XP
Scripting Languages
: VBScript, Java Script, XML,
Tools
: JIRA, DECS, Team Studio. Visual Studio
Domain
: Automotive, Chemical, Telecom and Insurance
Professional Experience
Virtusa Consulting Services Private Limited (Bangalore, India)
Project Manager / Scrum Master ( Feb 2022 – Aug 2024)
Roles and Responsibilities:
• Involved in costing of new project opportunities in TMT sector.
• Managed offshore QA Automation team of 8 members – React-JS technology being used for Automation.
• Managed Onshore QA Automation team of 10 members.- mainframe modernization – COBOL to JAVA
technology
• Managed offshore development team of 3 members – JAVA and Angular DART technology being used
• Part of Account Operational and Governance team.
Sureminds Solutions Pvt. Ltd. (Hyderabad, India)
Project Manager / Scrum Master ( Jul 2021 – Feb 2022)
Roles and Responsibilities:
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Managed Offshore Development Team (Mobile Re-Design) 0f 16 members – Includes React-Js developers and
QA team.
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Preparing estimation, costing, staffing plan, Project plan, schedule plan.
• Adopting Agile framework and delivered stories based on Sprint capacity
• Co-ordinate with Onshore team and vendor involved in Program
• Daily Stand-up call and follow-ups
• Preparing WSRs, Ongoing Project Status Reports, Steco Reports .
• People management and fair performance feedback to team.
• Quality Process Adherence on Project deliverables.
Infosys Ltd (Mangalore, India)
Project Manager / Program Manager (Apr 2017 – March 2019)
Roles and Responsibilities:
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Managed Offshore Support team of 12 members – Java , .NET and Lotus Notes apps are part FP project
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Managed Development Project team of 4 members. – AEM enhancement project ( TM Projedct)
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Preparing estimation, costing, staffing plan, Project plan, schedule plan and SOW for Projects.
• SLA Adherence of Support activities by monitoring and follow-ups.
• Co-ordinate with Onshore team and SDM
• Preparing daily status report for P1 & P2 issues and action items.
• Preparing WSRs, Operation call reports, Ongoing Project Status Reports, Monthly Status Reports, Steco
Reports.
• People management and fair Annual performance feedback to team.
• Quality Process Adherence to Support and Project activities.
IBM India Pvt Ltd (Bangalore, India)
Technical lead / Project Lead/Scrum Master (Dec 2011 – March 2017)
Roles and Responsibilities:
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Leading Lotus Notes Support team of 10 members.
• Complete responsibility of knowledge transition phase.
• Enhancement lead and Technical Lead.
• Assign the work to Team members and tracking the progress.
• Assisting team members to resolve the issues and reviewing of every resolution for the issues.
• Preparing daily status report for all the issues will be submitted to management and also used in trend analysis.
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Preparing weekly service report presentations on support activities to service Manager .
Accenture Services Pvt Ltd (Bangalore, India)
Team Lead / Project Lead (June 2006 – December 2011)
Roles and Responsibilities:
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Leading team of 8-10 members to support and development activities of nearly 3000 Lotus Notes applications.
• Assign the work to Team members and tracking the progress.
• Assisting team members to resolve the issues and reviewing of every resolution for the issues.
• Make sure about the SLA adherence to all the issues assigned to group.
• Preparing daily status report for all the issues will be submitted to management and also used in trend analysis.
• Preparing weekly service report presentations on support activities to service Manager and Line Manages.
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Preparing weekly status report of all issues for AO management team.
Hosting service call with service managers for major issues and intimating the probable risk involved.
Involved in full SDLC, Root analysis, Project planning and other technical knowledge in Lotus notes
technologies.
• Document and communicate project plans, milestones, issues, risks and status throughout the life of the
project(s).
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Tracking of project related documents for the auditing purpose.
Fujistu India Private Ltd (Pune , India)
Senior Software Engineer / Team Lead (June 2005 – June 2006)
Roles and Responsibilities:
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Led team of 4-5 members to support and development activities of nearly 1000 Lotus Notes applications.
• Assign the work to Team members and tracking the progress.
• Assisting team members to resolve the issues and reviewing of every resolution for the issues.
• Preparing weekly service report presentations on support activities to service Managers.
• Make sure about the SLA adherence to all the issues assigned to group .
• Hosting service call with service managers for major issues and intimating the probable risk involved.
• Involved in full SDLC, Root analysis, Project planning and other technical knowledge in Lotus notes
technologies.
• Document and communicate project plans, milestones, issues, risks and status throughout the life of the
project(s).
•
Tracking of project related documents for the auditing purpose.
Sobha Renaissance (P) Ltd. (Bangalore, India)
Senior Software Engineer (January 2003 – June 2005)
Roles and Responsibilities:
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Led team of 2-3 members for development and production support activities
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Involved in Production support activities.
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Involved in enhancement, testing and implementation of projects
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Providing training to new joiners, assigning work and tracking.
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Preparing documentation in every phase of project activity and responsible for project audit from SQA team.
Education Qualification
Malnad College of Engineering, Mysore University, Karnataka, India
B.E in Computer Science and Engineering
Personal Details
Father’s Name
Late B Shambhu Bhandary
Nationality
Indian
Marital Status
Married
