Program Manager / Project Manager / Project Lead & Scrum Master with 17+ years of experience in all phases SDLC\Agile Process, with comprehensive business / technical skill set and expertise in requirements analysis, designing, software development, implementing, testing / quality assurance, delivery of Lotus Notes\ Domino based applications, process improvement, project management, customer service and estimating.
w Involved in full SDLC and Agile project, Root Cause analysis, Project planning and other technical knowledge in Lotus Notes technologies.
w Complete ownership for the implementation aspect of the project(s).
w Document and communicate project plans, milestones, issues, risks and status throughout the life of the project(s).
w Project Planning, Monitoring and Control.
w Resource planning and allocating work to team members.
w Conducted Project Reviews. Assess the status of the project. Take corrective actions when required.
w Review, Plan and schedules for system testing and acceptance testing.
w Providing management services such as employee performance reviews, corrective action, documentation, and staff development and recruiting.
w Prepare/ Review Customer Specifications Document and get sign off from the customer.
w Prepare an Implementation Plan for the Projects.
w Having substantial domain experience in Insurance, Telecom and Chemical Industries.
w Establish, maintain and communicate scalable, repeatable processes to improve customer satisfaction and operational efficiencies.
w Strong background in Lotus Notes/ Domino and SharePoint Technology with Windows development environment.