Gino Cabilatazan

I've spent the past three years immersed in merchant support, operations, and talent acquisition, honing my skills in delivering smooth payment processing assistance, resolving payment disputes, and refining workflows for businesses all across the globe. I've had the pleasure of working closely with merchants overseas, guiding startups and small businesses as they navigate payment hurdles while keeping their operations running smoothly. My focus on reducing chargebacks (by 18%), providing top-notch customer service (with a 96% satisfaction rate), and improving processes (boosting efficiency by 20%) has allowed me to achieve tangible results.

But my expertise doesn't stop at payments. I also possess a solid foundation in social media marketing and management, where I developed and executed social media strategies that boosted brand awareness and engagement. I managed content creation, analyzed performance metrics, and collaborated on marketing campaigns, leading to significant increases in engagement and bookings.

I'd love to connect and work together!