Ginalyn Baria

Ginalyn Baria Customer Service Representative A Customer Service Representative’s duty is to support customers. Our duties include answering phone calls or emails from customers to answer questions and maintaining expert knowledge about company products or services to best help customers. Work Experience Teletech Philippines | July 2017 - present Contact Me --Tangisan, Libjo Batangas City, Philippines 4200 Skype : live:.cid.d6ffd9c4dbe599db CSR FOR A US HEALTHCARE ACCOUNT Handle all customer queries and complaints. Provide customers with detailed information about their patient's plan including benefits and claim information. INTERN QA SPECIALIST ( SEP 2019 - MAR 2020 ) ensure that agents provide quality service in line with organizational objectives Argent Sourcing Innovations, Inc Telemarketer I MAY 2016 - APRIL 2017 Education- Asian Institute of Computer Studies Business Information Management Calling business owners in US to offer business funding. Qualify leads before connecting to the right department. Expertise Skill Customer Service Chat Support Ability to multitask Proficient in English Well verse in Microsoft tools Reference Sharlene Mae Bagon CEO - Argent Sourcing Innovations, Inc.-- Luigi Miguel Reyes Team Lead - Ttec Philippines-