My name is Ginalyn Baria and I have advanced skills in handling customer's queries and service may it be in voice, email or chat channel. I am also excellent in handling customer escalations.
I've worked in the Business Process Outsourcing industry for almost five years; I've worked for a US Healthcare account specifically for a Dental and Vision Insurance Company.
I am a team player, easy to work with, friendly, professional, a go-getter and with a can-do attitude. I can work under pressure and with minimal supervision. I have tried and tested skills in multitasking, time management and problem-solving.