Ginalyn

A self-motivated professional with solid out-bound experience in high volume call center environments. Excellent communication and problem-solving skills coupled with initiative and accuracy provide the customer with an efficient and positive experience.
A computer literate with extensive software proficiency covering wide variety of applications (Microsoft Office, call center telephony and technology, data entry skills, HTML, Knowledge in Visual Basic, Knowledge in Java), excellent listener and communicator who effectively conveys information verbally and in writing, with analytical thinking with talent for identifying and improving work processes, relationship-builder with interpersonal skills, highly adaptable, mobile, positive, resilient, patient, risk-taker who is open to new ideas with superb multi-tasking skills.