Gilfa Joy Salibio

Project Manager | Sales Manager | Customer Service | Registered Nurse VPN CONTACT DETAILS----linkedin.com/in/joysalibio bit.ly/2ImDbR9 +63 - +63 - +63 - PERSONAL DATA Age: Date of Birth: Place of Birth: Citizenship: Civil Status: 31 years old June 14, 1987 Iloilo City Filipino Single SKILLS Critical Thinking English Communication Flexible & Keen Management Multi-tasking Problem Solving Research & Data Entry SYSTEM Windows 10 64bit Intel i7-4770k 4th gen 4x4gb DDR3 15 Mbps LANGUAGES English Tagalog Japanese Mandarin EXPERIENCE Freelancer Upwork California, USA www.upwork.com July 2016 to present ✓ 52 5-star rating finished Projects ✓ One Year Top Rated Freelancer ✓ Data Collection & Entry, database clean-up ✓ Research contact details: name, email, number, website Translation Project Manager (TMT, AT, DT, and AGT) Birch Creek Hill Investments Pty Ltd Australia www.xine.com.au April 3, 2017 to June 11, 2018 ✓ Assist client from query, quotation, payment, translation delivery, corrections and other requests by e-mail ✓ Select the right vendor and thorough quality check of the translation draft ✓ Cultivate business relationships with existing customers and new clients Customer Service Representative Viva Voyage Limited PO Box 6945 London W1A 6US July 11, 2016 to March 20, 2017 www.vivavoyage.co.uk ✓ Resolve customer issues: rebooking, cancellations and discounts via phone or email. ✓ Take payment information and other pertinent information Project Manager | Sales Manager | Customer Service | Registered Nurse EDUCATION EXPERIENCE University of San Agustin 2008 Sales Manager (Home-Based) Bachelor of Science in Nursing Bymacht Pte Ltd 627A Aljunied Rd, Singapore 389842 Gen. Luna Street, Iloilo City University of the Philippines High School in Iloilo 2004 Gen. Luna Street, Iloilo City Santa Maria Catholic School 2000 (now Ateneo de Iloilo) Gen. Blanco Street, Iloilo City TOOLS AIM Avaya Cisco Commerce Workspace ClickUp Counterpath Eyebeam Espresso Booking Platform FB Business Manager Inkfrog Intercom Microsoft Office Outreach Pipeline Shopify Blogs Slack Skype Spicesuite Sugar CRM Thunderbird Tidio Trello WordPress Blogs Zoiper www.bymacht.com.sg October 1, 2015 to May 1, 2018 ✓ Opened 100+ accounts in worldwide especially in Singapore, Malaysia, Indonesia, Philippines ✓ Manage leads from cold calling to closure ✓ Most Number of Sales in several months Telemarketer | Sales Coach | Account Manager Call World Universal Corp. San Jose de Buenavista, Antique September 20, 2012 to March 4, 2015 ✓ ✓ ✓ ✓ ✓ Database Building, Lead Generation, Cold Calling Monitor calls for quality to achieve high performance Create scripts and provide personalized training to agents Best Employee of the Month May 2013 Most Number of Sales (November 2014 to February 2015) Emergency Room Nurse I Angel Salazar Memorial General Hospital, Antique September 6, 2010 to September 15, 2012 ✓ Record symptoms and patient history for Surgical, Obstetrical, Pediatric and Medical cases ✓ Operate medical machinery and administer the appropriate treatment Customer Service Representative Teletech Customer Care Management Phil. Inc. Iloilo City March 1 to April 2, 2010 E-PLDT Ventus, Iloilo City December 1-27, 2009 Ramp-up Franchise Dealer Avon Cosmetic, Inc., Iloilo City January 2006-April 2010, February 2012-October 2015, January 2017-present