Gilfa Joy Salibio

I am open for flexible time projects (non-voice) or any stable ongoing opportunity.

I am very much available on weekends.

My rate is negotiable depending on the urgency and difficulty of the job/task.

PREVIOUS JOBS/PROJECTS (Some not in Upwork)

1. Customer Service Representative

2. Inside Sales Telemarketer

• Lead generation/Appointment Setting

3. Research and Data Entry

• Database profiling/Email search
• Listing items in Carousell, Ebay, Shopee

4. Sales

• Sales Coach (BPO)
• Account Manager (IT Hardware & Services, Software, and WordPress)
• Sales Manager for IT Hardware (Cisco, Juniper, HP, Snom)

5. Social Media

• Data Collection
• Instagram Organic Growth
• Quora answers linking to your website
• Pinterest Scheduling

6. Emergency Room Nurse I

• Pedia, OB-gyne, Surgery, General Mediccal Cases

SYSTEM

• i7 4770k CPU 3.50 GHZ Windows 10
• 16gb RAM 64-bit
• 10 Mbps
• Noise-cancellation headset

TOOLS USED

• AIM
• Avaya
• Cisco Commerce Workspace
• Counterpath Eyebeam
• Espresso Booking Platform
• FB Business Manager
• Inkfrog
• Intercom
• Microsoft Office
• Outreach
• Pipeline
• Shopify Blogs
• Sl.ack
• Sky.pe
• Spicesuite
• Sugar CRM
• Thunderbird
• WordPress Blogs
• Zoiper

SKILLS

• Excellent in oral and written English
• Computer literacy with software applications (Avaya, Sugar CRM, Pipeline)
• Experienced in Microsoft Office: Word, Excel, Outlook
• Satisfactory Customer Service and one-call issue resolution
• Time-efficient, working strategy, systematic way of getting the job done
• Rapid adaptability to new problem-solving and new locations
• Well developed innovative sales strategies to open up new accounts
• Management of sales opportunities from lead generation to closure
• Market covered included Singapore, Malaysia, Indonesia, Philippines
• Good analytical skill, capable of doing an in-depth analysis, providing insight to customer trends, market needs and possible solutions to address identified gaps.
• Search and discover the new business opportunities for the company
• Knowledgeable in VoIP, Computer Networks, Google Apps
• Super business management, planning and sales skills
• Good presentation, interpersonal and communication skills
• Mature, Proactive, flexible, self-motivated and self-organized
• Can work under tight deadlines
• A good international team player