Gift Ihotu Michael

1. Administrative Assistant (Elizade University, May 2023 – June 2024)

• Coordinated daily schedules and appointments, ensuring seamless operations and timely delivery of tasks.
• Streamlined filing systems and maintained precise records, improving document retrieval efficiency by 30%.
• Organized departmental events and meetings, managing logistical needs for smooth execution.
• Acted as a communication liaison, addressing inquiries from faculty, staff, and students.
• Managed confidential information with utmost discretion, fostering a culture of trust and professionalism.

1. Virtual Assistant (WASA Cryptocurrency Exchanges, January 2020 – March 2021)

• Delivered customer support, resolving inquiries and maintaining a positive client experience.
• Managed administrative duties, including email handling, document preparation, and invoicing.
• Oversaw data collection, entry, and management, ensuring compliance with security regulations.

1. Site Rater (Appen, July 2021 – April 2024)

• Evaluated web search results and app content, ensuring quality, relevance, and user satisfaction.
• Analyzed user interactions to identify trends, providing feedback to improve algorithm accuracy.
• Reviewed multimedia content for policy compliance, enhancing digital user experiences.
• Consistently achieved performance metrics, maintaining an accuracy rate above 95%.
• Managed time effectively to meet tight deadlines while optimizing task completion.

Skills:

• Collaboration
• Organization
• Detail-oriented
• Time Management
• Communication