ANYAKUDO CHIAGOZIEMU GIFT
Contact-|-|| port harcourt, nigeria
Virtual Assistant
Professional summary
I am a dedicated and organized virtual assistant with over 2 years of experience providing comprehensive, administrative, technical and creative support to busy professionals and enterprises. Proven ability to manage diverse tasks efficiently, prioritize effectively and deliver high-quality results. Adept at leveraging technology and tools e.g. Microsoft Office Suite, Google Workspace, CRM Software and other project management tools. Committed to providing exceptional remote assistance and contributing to the success of clients while maintaining high levels of confidentiality and professionalism.
Work experience
aug, 2022 – present
Key achievementS
september 2020 – MARCH 2021
KEY achievements
mecurix-Technology
Virtual Assistant
Managed and organized schedules, appointments and meetings for executives, ensuring efficient time management
Responded to emails, handled inquires and prioritized communications on behalf of clients increasing customer’s satisfaction.
Conducted in-depth research to assist with decision-making and project planning thereby improving efficiency by 25%
Created and maintained spreadsheets, databases and reports for tracking and analysis purposes
Designed and scheduled social media content, increasing engagement by 20% within 3 months.
WAYAMONEY (FINTECH Start-up)
ADMINISTRATIVE ASSISTANT
Oversaw day-to-day administrative functions, including handling correspondence, filing, and record-keeping.
Streamlined administrative processes, reducing turnaround time by 11%
Provided customer support through live chat, email and phone, maintaining a 90% satisfaction rating.
EDUCATION HISTORY
2023 – 2024
post-graduate diploma, management science (PRE-MBA)
University of Port Harcourt-
2009 -2014
bachelor of science (Bsc), biochemistry
University of Port Harcourt
west african school CERTIFICATE (WASSCE)
Bodija international college
SKILLS
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Google Workspace (Gmail, Google Calendar, Google Docs, Google Sheets, Google Slides)
Other relevant software, e.g., CRM software, project management tools, social media management tools
Creative tools; Canva, CapCut
Time management
Multi- tasking
Communication (written and verbal)
Problem-solving
Attention to detail
Adaptability
Critical thinking and analytical reasoning
certifications
Digital Marketing – Google Tech
Project Business Management – ICCORG–UK
Professional soft skills – Jobber-man
