Gift Anyakudo

I am an experienced Virtual assistant cum customer support specialist adept in handling customer enquiries, managing schedules, emails, phone calls, social media and documentation also familiar with tools, workflows and communication methods.

I do have a proven track record of resolving issues effectively and ensuring customer retention.

I'm Proficient in;

Microsoft office,

Google workspace

Content Writing

Communication platforms like Zoom, Microsoft teams

Tele-marketing

Email-Marketing

I'm familiar with certain CRM platforms like;

HubSpot

Slack

Trello

Asana

I do have a strong, clear and professional verbal and written communication, the ability to understand customer frustrations, excellent multitasking skill, the ability to learn new tools or processes quickly and thrive in a dynamic work environment