Gerlaine Ann N Garcia Blanca

I’m an Executive Virtual Assistant with over 3 years of experience supporting real estate teams in the US and Canada. I’ve handled admin tasks, client communication, CRM updates, and helped coordinate transactions from start to finish. I provided administrative assistance to C-level executives and managed customer inquiries, follow-ups, and issue resolution through email, phone, and messaging platforms.

I was responsible for managing the end-to-end real estate transaction process—from contract to closing. My duties included preparing documents, coordinating with buyers, sellers, title companies, and agents, scheduling inspections, following up on contingencies, and ensuring all milestones were met on time.

I maintained and updated client records in platforms such as Salesforce, Buildium, Appfolio, and CINC Systems.

I organized lead data, tracked communications, set up automated follow-ups, and created reports to help the team make informed decisions.

I am proficient in a wide range of tools that support administrative tasks, calendar management, and social media scheduling. These include:

• Email Platforms: Gmail, Outlook
• Instant Messaging: Microsoft Teams, Telegram, WhatsApp
• Video Conferencing: Zoom, Microsoft Teams, Google Meet, Skype
• Productivity Suites: Google Workspace (Docs, Sheets, Drive, Calendar), Microsoft Office 365 (Word, Excel, PowerPoint, OneDrive)
• Cloud Storage & Collaboration: Dropbox, SharePoint, Appfolio
• CRM Tools: Salesforce, Buildium, CINC Systems, HubSpot
• Scheduling Tools: Google Calendar, Calendly
• Project Management Tools: Trello, Monday.com
• Design & Social Media Tools: Canva (for visual content), CapCut (for basic video editing)